Top

Published in:

01-10-2009 | Short Communication

Service satisfaction on discharge from a psychiatric mother and baby unit: a representative patient survey

Authors: Arokia Antonysamy, Angelika Wieck, Anja Wittkowski

Published in: Archives of Women's Mental Health | Issue 5/2009

Abstract

In this representative survey of 57 women before discharge from a psychiatric mother and baby unit satisfaction levels were high for most aspects of the service. However, the qualitative part of the study highlighted issues that were not captured by completion of the satisfaction questionnaire. These included a need for greater support from nursing staff and a high level of distress about interactions with childrens social workers in some patients. The latter aspect requires further exploration. For future surveys we recommend to use quantitative as well as qualitative methodology.

Diaz-Caneja A, Johnson S (2004) The views and experiences of severely mentally ill mothers—A qualitative study. Soc Psychiatry Psychiatr Epidemiol 39:472–482PubMedCrossRef

Greenwood N, Key A, Burns T et al (1999) Satisfaction with in-patient psychiatric services. Relationship to patient and treatment factors. B J Psych 174:159–163CrossRef

Johannsson H, Eklund M (2003) Patients’ opinion on what constitutes good psychiatric care. Scand J Caring Sci 17:339–346CrossRef

Joy CB, Saylan M (2007) Mother and baby units for schizophrenia. Cochrane Database. Syst Rev 24(1):CD006333

Kelstrup A, Lund K, Lauritsen B et al (1993) Satisfaction with care reported by psychiatric inpatients. Relationship to diagnosis and medical treatment. Acta Psychiatr Scand 87:374–379PubMedCrossRef

Längle G, Baum W, Wollinger A et al (2003) Indicators of quality of in-patient psychiatric treatment: the patients’ view. Int J Qual Health Care 15:213–221PubMedCrossRef

Lovell K (1995) User satisfaction with in-patient mental health services. J Psychiatr Ment Health Nurs 2(3):143–150PubMedCrossRef

Neil S, Sanderson H, Wieck A (2006) A satisfaction survey of women admitted to a psychiatric mother and baby unit in the northwest of England. Arch Womens Ment Health 9:109–112PubMedCrossRef

Raleigh VS, Irons R, Hawe E et al (2007) Ethnic variations in the experiences of mental health users in England. Br J Psychiatry 191:304–312PubMedCrossRef

Svensson B, Hansson L (1994) Patient satisfaction with inpatient psychiatric care. The influence of personality traits, diagnosis and perceived coercion. Acta Psychiatr Scand 90:379–384PubMedCrossRef

Title: Service satisfaction on discharge from a psychiatric mother and baby unit: a representative patient survey
Authors: Arokia Antonysamy
Angelika Wieck
Anja Wittkowski
Publication date: 01-10-2009
Publisher: Springer Vienna
Published in: Archives of Women's Mental Health / Issue 5/2009
Print ISSN: 1434-1816
Electronic ISSN: 1435-1102
DOI: https://doi.org/10.1007/s00737-009-0085-2

Keynote webinar | Spotlight on medication adherence

Springer Medicine

Service satisfaction on discharge from a psychiatric mother and baby unit: a representative patient survey

Abstract

Keynote webinar | Spotlight on medication adherence

Springer Medicine

Abstract

Please log in to get access to this content

Other articles of this Issue 5/2009

Two types of classification in female alcoholism

Antenatal maternal depressive mood and parental–fetal attachment at the end of pregnancy

Measuring hypomania in the postpartum: a comparison of the Highs Scale and the Altman Mania Rating Scale

Beyond screening: assessment of perinatal depression in a perinatal care setting

Common mental disorders during pregnancy: prevalence and associated factors among low-income women in São Paulo, Brazil

Letter from the Editor