Skip to main content
Key Specialties
Cardiology Diabetology Endocrinology Gastroenterology Geriatrics and Gerontology Gynecology and Obstetrics Hematology Infectious Disease Internal Medicine Nephrology Neurology Oncology Pediatrics Respiratory Medicine Rheumatology Surgery
Congress Coverage
2024 ACC Congress 2023 ESMO Congress 2023 EASD Congress 2023 ERS Congress 2023 ESC Congress 2023 EHA Congress 2023 ASCO Annual Meeting
Clinical Collections
Advances in Alzheimer’s

At a glance: The ONWARDS insulin icodec trials

A round-up of the ONWARDS phase 3 clinical trials evaluating the novel weekly insulin icodec in people with diabetes.
ADVANCED SEARCH
Log in
Top
Supportive Care in Cancer
Published in: Supportive Care in Cancer 3/2012

01-03-2012 | Original Article

Relationships between the characteristics of oncohematology services providing palliative care and the sociodemographic characteristics of caregivers using health indicators: social support, perceived stress, coping strategies, and quality of work life

Authors: Anne-Marie Pronost, Amélie Le Gouge, Daniele Leboul, Martine Gardembas-Pain, Christian Berthou, Bruno Giraudeau, Evelyne Fouquereau, Philippe Colombat

Published in: Supportive Care in Cancer | Issue 3/2012

Login to get access

Abstract

Objective

The aim of this study was to analyze the relationships between the characteristics of the management of oncohematology services and the psychosocial determinants of caregivers’ health at work including social support, stress, and coping strategies.

Design

Investigation using questionnaires was carried out about nurses and nurse aides in hematology and oncology services.

Setting

All hematology and oncology services of Western France were requested. Five questionnaires concerning sociodemographic characteristics, measurements of quality of work life, of social support, of perceived stress, and of coping strategies and quality of work life were delivered among health professionals.

Participants

Five hundred seventy-four questionnaires from 53 different services were analyzed. There were 57.4% nurses and 42.6% nurse aides. Some 94.1% were female and 33.5% were older than 40 years.

Results

Several characteristics of oncohematology services were significantly linked to health indicators, as the need for time and recognition, the importance of training (in palliative care, pain management, and help relationship), the care of patients and their families, the interdisciplinary efficiency, and external interventions (psychologists and volunteers). We showed that participative management which includes implementation of service projects and of multidisciplinary staff influence the quality of work life of health professionals. We showed also how much the characteristics of services organized around an effective social support (need for recognition) favor a better quality of work life among caregivers, influencing their perceived stress and their coping strategies.

Conclusion

To our knowledge, it is the first study showing a relationship between participative management (including multidisciplinary staffs, approach with a service project, and internal training) and the quality of work life in the domain of health care. The implementation of this model should be promoted in health care services.
Literature
1.
2.
Howell M (1984) Caretakers’ views on responsibilities for the care of the demented elderly. J Am Geriatr Soc 32:657–660PubMed
3.
Fleishman R, Rosin A, Tomer A, Schwartz R (1987) Cognitive impairment and the quality of care in long-term care institutions. Compr Gerontol B 1:18–23PubMed
4.
Brockopp DY, King DB, Hamilton JE (1991) The dying patient: a comparative study of nurse caregiver characteristics. Death Stud 15(3):245–258PubMedCrossRef
5.
Emanuel EJ, Emanuel LL (1992) Four models of the physician-patient relationship. J Am Med Assoc 267(16):2221–2226CrossRef
6.
Breitbar W, Holland JC (1988) Psychiatric complication of cancer. In: Brain MC, Carbone PP (eds) Current therapy in hematologie oncology, 3rd edn. Decker, Philadelphia, pp 268–274
7.
Whippen DA, Canelos GP (1991) Burnout syndrome in the practice of oncology: results of a random survey of 1,000 oncologists. J Clin Oncol 9:1916–1920PubMed
8.
Pronost AM (1997) Stress, coping, burnout chez les infirmières en soins palliatifs—Thèse de Doctorat Psychologie Toulouse Le Mirail. Toulouse
9.
Fitch M, Gray R, Greenberg M, Carroll J, Chart P, Arr V (2001) Self help groups: oncology nurses’ perspectives. Can Oncol Nurs J 11:76–81PubMed
10.
Lazarus RS, Folkman S (1984) Coping and adaptation. In: Gentry WD (ed) The handbook of behavioral—medicine. Guilford, New York
11.
Carlier P (2000) Relations entre le soutien social, les stratégies de coping et la qualité de vie d’infirmières d’unités psychiatriques en France. Mémoire de maîtrise non publié, Université de Montréal, Montréal
12.
Circulaire DHOS/O2/DGS/SD5D/2002/n° 2002\98 du 19 février 2002 relative à l’organisation des soins palliatifs et de l’accompagnement, en application de la loi 99–477 du 9 juin 1999, visant à garantir le droit à l’accès aux soins palliatifs.-Ministère de l’Emploi et de la Solidarité
13.
Colombat P, Mitaine L, Gaudron S (2001) Une solution à la souffrance des soignants face à la mort: la démarche palliative. Hématologie 7:54–58
14.
Colombat P, Nallet G, Jaulmes D (2008) De la démarche palliative aux soins de support ou du Groupe de Réflexion sur l’Accompagnement et les Soins Palliatifs en Hématologie (GRASPH) au Groupe de Réflexion sur l’Accompagnement et les Soins de Support pour les Patients en Hématologie et Oncologie (GRASSPHO). Oncologie 10:1–6CrossRef
15.
Aubry R, Colombat P (2008) Soins de support, démarche palliative, soins palliatifs: liens et articulations. Bull Cancer 10:1–6
16.
Kahn J (1987) Gestion de la qualité dans les établissements de santé. Édition Jeanne D’Arc Inc., Montréal
17.
Delmas P, Escobar MB, Duquette A (2000) Validation d’une version française d’une mesure de la qualité de vie au travail. Infirm Qué 6(8):16–28
18.
Elizur D, Shye S (1990) Quality of work and its relation to quality of life. Appl Psychol Int Rev 39(3):275–291CrossRef
19.
Delmas P (1999) Les relations entre la hardiesse, les stratégies de coping et la qualité de vie au travail d’infirmières françaises de réanimation. Mémoire de maîtrise, Université de Montréal, Montréal
20.
Delmas P (2002) Effet d’un programme de renforcement de la hardiesse sur la hardiesse,le stress perçu, les stratégies de coping et la qualité de vie au travail d’infirmières françaises. Thèse Sciences, Université de Montréal, Montréal
21.
Cutrona CE, Russel D (1989) Type of social support and specific stress: toward a theory of optimal matching. In: Sarason B, Sarason IG, Pierce GR (eds) Social support: an interactional view (Wiley Series on Personality Processes). Wiley, New York, pp 319–366
22.
Caron J (1996) L’échelle de provisions sociales: une validation québecoise, Santé Mentale au Québec, p 21
23.
Delmas P, Cote J, Delpierre C, Sylvain H, Lauwers-Cancels V, Delon S (2007) Evolution des facteurs psychosociaux chez une cohorte de patient VIH adhérents à leur thérapie. Recherche en Soins Infirmiers 88:38–50PubMed
24.
Duquette A, Kérouac S, Sandhu B, Saulnier P (1995) Etude longitudinale de déterminants psychosociaux de la santé au travail de l’infirmière en gériatrie. Rapport de recherche présenté au conseil québécois de la recherche sociale. Université de Montréal, Faculté des Sciences Infirmières, Montréal
25.
Gray-Toft P, Anderson JG (1981) The Nursing Stress Scale: development of an instrument. J Behav Assess 3(1):11–23CrossRef
26.
Delmas P, Pronost AM (1997) L’influence de la hardiesse comme trait de personnalité sur la perception des stresseurs et l’épuisement professionnel des infirmières de soins intensifs. Mémoire de cadre de santé, Institut de formation des cadres de santé, Toulouse
27.
Harrisson C (1995) Relations entre les types de stresseurs, les dimensions de la hardiesse et le bien-être des infirmières de médecine-chirurgie. Mémoire de maîtrise. Université de Montréal, Montréal
28.
Morissette F (1993) Facteurs reliés à l’épuisement professionnel des infirmières francophones œuvrant aux soins intensifs au Québec. Mémoire de maîtrise. Université de Montréal, Montréal
29.
Bouchard G, Sabourin S, Lussier Y, Richer C, Wright J (1995) Nature des stratégies d’adaptation au sein des relations conjugales: présentation d’une version abrégée du Ways of Coping Questionnaire. Rev Can Sci Comport 27(30):371–373
30.
Mishara B (1987) Traduction française du Ways of Coping Checklist. Manuscrit inédit, UQAM
31.
Lazarus RS, Folkman S (1984) Stress, appraisal and coping. Springer, New York
32.
Brédart A (1986) Evaluation de la qualité de vie en oncologie: méthodes et applications. Oncologie
33.
Delmas P, Duquette A, Bourdeau M, Pronost A (2004) Effet d’un programme de renforcement de la hardiesse, sur la hardiesse, le stress perçu, les stratégies de coping et la qualité de vie au travail d’infirmières françaises. Infirm Clincienne 1(1):12–24
34.
Graham J, Potts HW, Ramirez AJ (2002) Stress and burnout in doctors. Lancet 260:1975–1976CrossRef
35.
Cummings G, Olson K, Hayduk L et al (2008) The relationship between, nursing leadership and nurses’ job satisfaction in Canadian oncology work environments. J Nurs Manag 16:508–518PubMedCrossRef
36.
Gunnarsdottir S, Clarke SP, Rafferty AM, Nutbeam D (2009) Front-line management, staffing and nurse-doctor relationships as predictors of nurse and patient outcomes. A survey of Icelandic hospital nurses. Int J Nurs Stud 46:920–927PubMedCrossRef
37.
Valey DC, Alken LH, Smane DM et al (2004) Nurse burnout and patient satisfaction. Med Care 42:1157–1166
38.
Van Beek AP, Gerritsen DL (2010) The relationship between organizational culture of nursing staff and quality of care for residents with dementia: questionnaire surveys and systematic observations in nursing homes. Int J Nurs Stud 47:1274–1282PubMedCrossRef
Metadata
Title
Relationships between the characteristics of oncohematology services providing palliative care and the sociodemographic characteristics of caregivers using health indicators: social support, perceived stress, coping strategies, and quality of work life
Authors
Anne-Marie Pronost
Amélie Le Gouge
Daniele Leboul
Martine Gardembas-Pain
Christian Berthou
Bruno Giraudeau
Evelyne Fouquereau
Philippe Colombat
Publication date
01-03-2012
Publisher
Springer-Verlag
Published in
Supportive Care in Cancer / Issue 3/2012
Print ISSN: 0941-4355
Electronic ISSN: 1433-7339
DOI
https://doi.org/10.1007/s00520-011-1139-3

Other articles of this Issue 3/2012

Supportive Care in Cancer 3/2012 Go to the issue

Original Article

Experiences of patients with laryngectomies as they reintegrate into their community

Original Article

Inequalities in access to cancer treatment: an analysis of cross-regional patient mobility in Greece

Original Article

Long-term tolerability, efficacy and acceptability of fentanyl pectin nasal spray for breakthrough cancer pain

Original Article

Integrative oncology research in the Middle East: weaving traditional and complementary medicine in supportive care

Original Article

Factors associated with weight loss during radiotherapy in patients with stage I or II head and neck cancer

Original Article

The development of novel interventions to assist the leaders of cancer support groups
Webinar | 19-02-2024 | 17:30 (CET)

Keynote webinar | Spotlight on antibody–drug conjugates in cancer

Watch now

Antibody–drug conjugates (ADCs) are novel agents that have shown promise across multiple tumor types. Explore the current landscape of ADCs in breast and lung cancer with our experts, and gain insights into the mechanism of action, key clinical trials data, existing challenges, and future directions.

Dr. Véronique Diéras
Prof. Fabrice Barlesi
Developed by: Springer Medicine
Image Credits