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Published in: International Urogynecology Journal 1/2019

Open Access 01-01-2019 | Original Article

Development of quality outcome indicators to improve the quality of urinary and faecal continence care

Authors: Adrian Wagg, Dianne Gove, Kai Leichsenring, Joan Ostaszkiewicz

Published in: International Urogynecology Journal | Issue 1/2019

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Abstract

Introduction and hypothesis

Despite the range of treatment options available, relatively few people with incontinence find a total cure. The importance of daily management with toileting and containment cannot be underestimated. To our knowledge, there are no outcome measures to benchmark good care. The aim of this study was to create a set of key performance indicators (KPIs) to measure outcomes for toileting and containment.

Methods

An expert panel (EP) defined a set of KPIs using evidence from a scoping review, stakeholder engagement, and expert consensus. Peer reviewed articles, high-quality grey literature and international and national standards were reviewed to identify existing measures for management. These findings were augmented by an exercise involving patients, caregivers, nurses, clinicians, payers, policy makers and care providers to prioritise the findings and identify additional areas of interest.

Results

The final set of 14 KPIs includes quality indicators of process and outcome for those managed with a toileting and containment strategy and is relevant for both care-independent and -dependent persons. Rates of assessment, days waiting for specialist assessment, rates of return to work and those rating their quality of life as good or acceptable are captured. An indicator of well-being for caregivers and the economic costs of poor care are also defined.

Conclusions

The set of KPIs to measure outcomes from toileting and containment strategies describes the components of each to encourage integration into existing quality frameworks. Each KPI has been refined and detailed to encourage this. If implemented, resulting benchmarking data will facilitate care quality improvement and inform value-based care procurement and provision of toileting and containment strategies.
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Metadata
Title
Development of quality outcome indicators to improve the quality of urinary and faecal continence care
Authors
Adrian Wagg
Dianne Gove
Kai Leichsenring
Joan Ostaszkiewicz
Publication date
01-01-2019
Publisher
Springer International Publishing
Published in
International Urogynecology Journal / Issue 1/2019
Print ISSN: 0937-3462
Electronic ISSN: 1433-3023
DOI
https://doi.org/10.1007/s00192-018-3768-2

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