Skip to main content
Top
Published in: Clinical Orthopaedics and Related Research® 10/2010

01-10-2010 | Symposium: ABJS Carl T. Brighton Workshop on Health Informatics

Utilizing Information Technology to Mitigate the Handoff Risks Caused by Resident Work Hour Restrictions

Authors: Joseph Bernstein, MD, Duncan C. MacCourt, JD, MD, Dan M. Jacob, BA, Samir Mehta, MD

Published in: Clinical Orthopaedics and Related Research® | Issue 10/2010

Login to get access

Abstract

Background

Resident duty hours have been restricted to 80 per week, a limitation thought to increase patient safety by allowing adequate sleep. Yet decreasing work hours increases the number of patient exchanges (so-called “handoff”) at the end of shifts.

Where are we now?

A greater frequency of handoff leads to an increased risk of physician error. Information technology can be used to minimize that risk.

Where do we need to go?

A computer-based expert system can alleviate the problems of data omissions and data overload and minimize asynchrony and asymmetry. A smart system can further prompt departing physicians for information that improves their understanding of the patient’s condition. Likewise, such a system can take full advantage of multimedia; generate a study record for self-improvement; and strengthen the interaction between specialists jointly managing patients.

How do we get there?

There are impediments to implementation, notably requirements of the Health Insurance Portability and Accountability Act; medical-legal ramifications, and computer programming costs. Nonetheless, the use of smart systems, not to supplant physicians’ rational facilities but to supplement them, promises to mitigate the risks of frequent patient handoff and advance patient care. Thus, a concerted effort to promote such smart systems on the part of the Accreditation Council for Graduate Medical Education (the source of the duty hour restrictions) and the Association of American Medical Colleges (representing medical schools and teaching hospitals) may be effective. We propose that these organizations host a contest for the best smart handoff systems and vigorously promote the winners.
Literature
1.
go back to reference Anglen JO, Bosse MJ, Bray TJ, Pollak AN, Templeman DC, Tornetta P III, Watson JT. The Institute of Medicine report on resident duty hours. Part I: The Orthopaedic Trauma Association response to the report. J Bone Joint Surg Am. 2009;91:720–722.CrossRefPubMed Anglen JO, Bosse MJ, Bray TJ, Pollak AN, Templeman DC, Tornetta P III, Watson JT. The Institute of Medicine report on resident duty hours. Part I: The Orthopaedic Trauma Association response to the report. J Bone Joint Surg Am. 2009;91:720–722.CrossRefPubMed
2.
go back to reference Asch DA, Parker RM. The Libby Zion case: one step forward or two steps backward? N Engl J Med. 1988;318:771–775.CrossRefPubMed Asch DA, Parker RM. The Libby Zion case: one step forward or two steps backward? N Engl J Med. 1988;318:771–775.CrossRefPubMed
3.
go back to reference Ash JS, Gorman PN, Seshadri V. Hersh WR. Computerized physician order entry in U.S. hospitals: results of a 2002 survey. J Am Med Inform Assoc. 2004;11:95–99.CrossRefPubMed Ash JS, Gorman PN, Seshadri V. Hersh WR. Computerized physician order entry in U.S. hospitals: results of a 2002 survey. J Am Med Inform Assoc. 2004;11:95–99.CrossRefPubMed
4.
go back to reference Arora V, Johnson J, Lovinger D, Humphrey HJ, Meltzer DO. Communication failures in patient sign-out and suggestions for improvement: a critical incident analysis. Qual Saf Health Care. 2005;14:401–407.CrossRefPubMed Arora V, Johnson J, Lovinger D, Humphrey HJ, Meltzer DO. Communication failures in patient sign-out and suggestions for improvement: a critical incident analysis. Qual Saf Health Care. 2005;14:401–407.CrossRefPubMed
5.
go back to reference Brennan TA, Zinner MJ. Residents’ work hours; a wake up call? Int J Quality Health Care. 2003;15:107–108.CrossRef Brennan TA, Zinner MJ. Residents’ work hours; a wake up call? Int J Quality Health Care. 2003;15:107–108.CrossRef
7.
go back to reference Cutler DM, Friedman NE, Horwitz JR. US adoption of computerized physician entry order systems. Health Affairs 2005;24:1654–1663.CrossRefPubMed Cutler DM, Friedman NE, Horwitz JR. US adoption of computerized physician entry order systems. Health Affairs 2005;24:1654–1663.CrossRefPubMed
9.
go back to reference Gibson R, Singh JP. Wall of Silence: The Untold Story of the Medical Mistakes That Kill and Injure Millions of Americans. Washington, DC: Lifeline Press; 2003:11,16,39,135–149,155–168. Gibson R, Singh JP. Wall of Silence: The Untold Story of the Medical Mistakes That Kill and Injure Millions of Americans. Washington, DC: Lifeline Press; 2003:11,16,39,135–149,155–168.
10.
go back to reference Gutheil TG. Paranoia and progress notes: a guide to forensically-informed psychiatric record keeping. Hosp Community Psychiatry. 1980;31:479–482.PubMed Gutheil TG. Paranoia and progress notes: a guide to forensically-informed psychiatric record keeping. Hosp Community Psychiatry. 1980;31:479–482.PubMed
11.
go back to reference Health Insurance Portability and Accountability Act of 1996, Pub. L. No. 104–191 (Aug. 21, 1996). Health Insurance Portability and Accountability Act of 1996, Pub. L. No. 104–191 (Aug. 21, 1996).
15.
go back to reference Laine C, Goldman L, Soukup JR, Hayes JG. The impact of a regulation restricting medical house staff working hours on the quality of patient care. JAMA. 1993;269:374–378.CrossRefPubMed Laine C, Goldman L, Soukup JR, Hayes JG. The impact of a regulation restricting medical house staff working hours on the quality of patient care. JAMA. 1993;269:374–378.CrossRefPubMed
16.
go back to reference MacCourt DC, Bernstein J. Medical error reduction and tort reform through private, contractually-based quality medicine societies. Am J Law Med. Winter 2009; 35:505–561. MacCourt DC, Bernstein J. Medical error reduction and tort reform through private, contractually-based quality medicine societies. Am J Law Med. Winter 2009; 35:505–561.
18.
go back to reference Petersen LA, Brennan TA, O’Neil AC, Cook EF, Lee TH. Does housestaff discontinuity of care increase the risk for preventable adverse events? Ann Intern Med. 1994;121:866–872.PubMed Petersen LA, Brennan TA, O’Neil AC, Cook EF, Lee TH. Does housestaff discontinuity of care increase the risk for preventable adverse events? Ann Intern Med. 1994;121:866–872.PubMed
19.
go back to reference Petersen LA, Orav EJ, Teich JM, O’Neil AC, Brennan TA. Using a computerized sign-out program to improve continuity of inpatient care and prevent adverse events. Jt Comm J Qual Improv. 1998;24:77–87.PubMed Petersen LA, Orav EJ, Teich JM, O’Neil AC, Brennan TA. Using a computerized sign-out program to improve continuity of inpatient care and prevent adverse events. Jt Comm J Qual Improv. 1998;24:77–87.PubMed
20.
go back to reference Philibert I, Friedmann P, Williams WT. New requirements for resident duty hours. JAMA. 2002;288:1112–1114.CrossRefPubMed Philibert I, Friedmann P, Williams WT. New requirements for resident duty hours. JAMA. 2002;288:1112–1114.CrossRefPubMed
21.
22.
go back to reference Tan SY. Blame the pilots, blame the doctors: lessons from SQ 006. Singapore Med J. 2002;43:276–278.PubMed Tan SY. Blame the pilots, blame the doctors: lessons from SQ 006. Singapore Med J. 2002;43:276–278.PubMed
24.
go back to reference Van Eaton EG, Horvath KD, Lober WB, Rossini AJ, Pellegrini CA. A randomized, controlled trial evaluating the impact of a computerized rounding and sign-out system on continuity of care and resident work hours. J Am Coll Surg. 2005;200:538–545.CrossRefPubMed Van Eaton EG, Horvath KD, Lober WB, Rossini AJ, Pellegrini CA. A randomized, controlled trial evaluating the impact of a computerized rounding and sign-out system on continuity of care and resident work hours. J Am Coll Surg. 2005;200:538–545.CrossRefPubMed
25.
go back to reference Veasey S, Rosen R, Barzansky B, Rosen I, Owens J. Sleep loss and fatigue in residency training: a reappraisal. JAMA. 2002;288:1116–1124.CrossRefPubMed Veasey S, Rosen R, Barzansky B, Rosen I, Owens J. Sleep loss and fatigue in residency training: a reappraisal. JAMA. 2002;288:1116–1124.CrossRefPubMed
26.
go back to reference Vidyarthi AR, Arora V, Schinipper JL, Wall SD, Wacther RM. Managing discontinuity in academic medical centers: strategies for a safe and effective resident sign-out. J Hosp Med. 2006;1:257–266.CrossRefPubMed Vidyarthi AR, Arora V, Schinipper JL, Wall SD, Wacther RM. Managing discontinuity in academic medical centers: strategies for a safe and effective resident sign-out. J Hosp Med. 2006;1:257–266.CrossRefPubMed
27.
Metadata
Title
Utilizing Information Technology to Mitigate the Handoff Risks Caused by Resident Work Hour Restrictions
Authors
Joseph Bernstein, MD
Duncan C. MacCourt, JD, MD
Dan M. Jacob, BA
Samir Mehta, MD
Publication date
01-10-2010
Publisher
Springer-Verlag
Published in
Clinical Orthopaedics and Related Research® / Issue 10/2010
Print ISSN: 0009-921X
Electronic ISSN: 1528-1132
DOI
https://doi.org/10.1007/s11999-010-1376-7

Other articles of this Issue 10/2010

Clinical Orthopaedics and Related Research® 10/2010 Go to the issue

Symposium: ABJS Carl T. Brighton Workshop on Health Informatics

The Internet and the Physician-Patient Relationship