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Published in: Community Mental Health Journal 1/2013

01-02-2013 | Original Paper

Recovery-Oriented Services for Individuals with Mental Illness and Case Managers’ Experience of Professional Burnout

Authors: Shane W. Kraus, Catherine H. Stein

Published in: Community Mental Health Journal | Issue 1/2013

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Abstract

Present cross-sectional study examined perceptions of recovery-oriented services and reports of professional burnout and job satisfaction in a sample of 114 case managers working in community mental health centers across Ohio. The research examined the relative contribution of demographic characteristics, the structure of case management services, and case managers’ beliefs about recovery-oriented services in describing their reports of professional burnout and job satisfaction. Regardless of individual characteristics of case managers and reports of the structure of their jobs, case managers who perceived their agency to offer higher levels of recovery-oriented services also reported lower levels of depersonalization and emotional exhaustion at work, and higher levels of professional accomplishment and job satisfaction. Directions for future research in the area are discussed.
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Metadata
Title
Recovery-Oriented Services for Individuals with Mental Illness and Case Managers’ Experience of Professional Burnout
Authors
Shane W. Kraus
Catherine H. Stein
Publication date
01-02-2013
Publisher
Springer US
Published in
Community Mental Health Journal / Issue 1/2013
Print ISSN: 0010-3853
Electronic ISSN: 1573-2789
DOI
https://doi.org/10.1007/s10597-012-9505-2

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