Published in:
01-01-2014 | Original Paper
Developing Quality Indicators for Family Support Services in Community Team-Based Mental Health Care
Authors:
S. Serene Olin, Krista Kutash, Michele Pollock, Barbara J. Burns, Anne Kuppinger, Nancy Craig, Frances Purdy, Kelsey Armusewicz, Jennifer Wisdom, Kimberly E. Hoagwood
Published in:
Administration and Policy in Mental Health and Mental Health Services Research
|
Issue 1/2014
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Abstract
Quality indicators for programs integrating parent-delivered family support services for children’s mental health have not been systematically developed. Increasing emphasis on accountability under the Affordable Care Act highlights the importance of quality-benchmarking efforts. Using a modified Delphi approach, quality indicators were developed for both program level and family support specialist level practices. These indicators were pilot tested with 21 community-based mental health programs. Psychometric properties of these indicators are reported; variations in program and family support specialist performance suggest the utility of these indicators as tools to guide policies and practices in organizations that integrate parent-delivered family support service components.