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International Journal of Public Health

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01-06-2011 | Original Article

The relationship between social support, shared decision-making and patient’s trust in doctors: a cross-sectional survey of 2,197 inpatients using the Cologne Patient Questionnaire

Authors: Oliver Ommen, Sonja Thuem, Holger Pfaff, Christian Janssen

Published in: International Journal of Public Health | Issue 3/2011

Abstract

Objectives

Empirical studies have confirmed that a trusting physician–patient interaction promotes patient satisfaction, adherence to treatment and improved health outcomes. The objective of this analysis was to investigate the relationship between social support, shared decision-making and inpatient’s trust in physicians in a hospital setting.

Methods

A written questionnaire was completed by 2,197 patients who were treated in the year 2000 in six hospitals in Germany. Logistic regression was performed with a dichotomized index for patient’s trust in physicians.

Results

The logistic regression model identified significant relationships (p < 0.05) in terms of emotional support (standardized effect coefficient [sc], 3.65), informational support (sc, 1.70), shared decision-making (sc, 1.40), age (sc, 1.14), socioeconomic status (sc, 1.15) and gender (sc, 1.15). We found no significant relationship between ‘tendency to excuse’ and trust. The last regression model accounted for 49.1% of Nagelkerke’s R-square.

Conclusions

Insufficient physician communication skills can lead to extensive negative effects on the trust of patients in their physicians. Thus, it becomes clear that medical support requires not only biomedical, but also psychosocial skills.

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Title: The relationship between social support, shared decision-making and patient’s trust in doctors: a cross-sectional survey of 2,197 inpatients using the Cologne Patient Questionnaire
Authors: Oliver Ommen
Sonja Thuem
Holger Pfaff
Christian Janssen
Publication date: 01-06-2011
Publisher: SP Birkhäuser Verlag Basel
Published in: International Journal of Public Health / Issue 3/2011
Print ISSN: 1661-8556
Electronic ISSN: 1661-8564
DOI: https://doi.org/10.1007/s00038-010-0212-x

Keynote webinar | Spotlight on medication adherence

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The relationship between social support, shared decision-making and patient’s trust in doctors: a cross-sectional survey of 2,197 inpatients using the Cologne Patient Questionnaire

Abstract

Objectives

Methods

Results

Conclusions

Keynote webinar | Spotlight on medication adherence

Springer Medicine

Abstract

Objectives

Methods

Results

Conclusions

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