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Health Research Policy and Systems
Published in: Health Research Policy and Systems 1/2010

Open Access 01-12-2010 | Commentary

It is time to talk about people: a human-centered healthcare system

Authors: Meghan M Searl, Lea Borgi, Zeina Chemali

Published in: Health Research Policy and Systems | Issue 1/2010

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Abstract

Examining vulnerabilities within our current healthcare system we propose borrowing two tools from the fields of engineering and design: a) Reason's system approach [1] and b) User-centered design [2, 3]. Both approaches are human-centered in that they consider common patterns of human behavior when analyzing systems to identify problems and generate solutions. This paper examines these two human-centered approaches in the context of healthcare. We argue that maintaining a human-centered orientation in clinical care, research, training, and governance is critical to the evolution of an effective and sustainable healthcare system.
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Metadata
Title
It is time to talk about people: a human-centered healthcare system
Authors
Meghan M Searl
Lea Borgi
Zeina Chemali
Publication date
01-12-2010
Publisher
BioMed Central
Published in
Health Research Policy and Systems / Issue 1/2010
Electronic ISSN: 1478-4505
DOI
https://doi.org/10.1186/1478-4505-8-35

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