Skip to main content
Top
Published in: International Archives of Occupational and Environmental Health 7/2016

Open Access 01-10-2016 | Original Article

Information and communication technology demands at work: the association with job strain, effort-reward imbalance and self-rated health in different socio-economic strata

Authors: Magdalena Stadin, Maria Nordin, Anders Broström, Linda L. Magnusson Hanson, Hugo Westerlund, Eleonor I. Fransson

Published in: International Archives of Occupational and Environmental Health | Issue 7/2016

Login to get access

Abstract

Purpose

The use of information and communication technology (ICT) is common in modern working life. ICT demands may give rise to experience of work-related stress. Knowledge about ICT demands in relation to other types of work-related stress and to self-rated health is limited. Consequently, the aim of this study was to examine the association between ICT demands and two types of work-related stress [job strain and effort-reward imbalance (ERI)] and to evaluate the association between these work-related stress measures and self-rated health, in general and in different SES strata.

Methods

This study is based on cross-sectional data from the Swedish Longitudinal Occupational Survey of Health collected in 2014, from 14,873 gainfully employed people. ICT demands, job strain, ERI and self-rated health were analysed as the main measures. Sex, age, SES, lifestyle factors and BMI were used as covariates.

Results

ICT demands correlated significantly with the dimensions of the job strain and ERI models, especially with the demands (r = 0.42; p < 0.01) and effort (r = 0.51; p < 0.01) dimensions. ICT demands were associated with suboptimal self-rated health, also after adjustment for age, sex, SES, lifestyle and BMI (OR 1.49 [95 % CI 1.36–1.63]), but job strain (OR 1.93 [95 % CI 1.74–2.14) and ERI (OR 2.15 [95 % CI 1.95–2.35]) showed somewhat stronger associations with suboptimal self-rated health.

Conclusion

ICT demands are common among people with intermediate and high SES and associated with job strain, ERI and suboptimal self-rated health. ICT demands should thus be acknowledged as a potential stressor of work-related stress in modern working life.
Literature
go back to reference Alvarez-Galvez J, Rodero-Cosano ML, Motrico E, Salinas-Perez JA, Garcia-Alonso C, Salvador-Carulla L (2013) The impact of socio-economic status on self-rated health: study of 29 countries using European social surveys (2002–2008). Int J Environ Res Public Health 10(3):747–761CrossRef Alvarez-Galvez J, Rodero-Cosano ML, Motrico E, Salinas-Perez JA, Garcia-Alonso C, Salvador-Carulla L (2013) The impact of socio-economic status on self-rated health: study of 29 countries using European social surveys (2002–2008). Int J Environ Res Public Health 10(3):747–761CrossRef
go back to reference Barber LK, Santuzzi AM (2015) Please respond ASAP: workplace telepressure and employee recovery. J Occup Health Psychol 20(2):172–189CrossRef Barber LK, Santuzzi AM (2015) Please respond ASAP: workplace telepressure and employee recovery. J Occup Health Psychol 20(2):172–189CrossRef
go back to reference Cardona M, Kretschmer T, Strobel T (2013) ICT and productivity: conclusions from the empirical literature. Inf Econ Policy 25(3):109–125CrossRef Cardona M, Kretschmer T, Strobel T (2013) ICT and productivity: conclusions from the empirical literature. Inf Econ Policy 25(3):109–125CrossRef
go back to reference Chesley N (2014) Information and communication technology use, work intensification and employee strain and distress. Work Employ Soc 28(4):589–610CrossRef Chesley N (2014) Information and communication technology use, work intensification and employee strain and distress. Work Employ Soc 28(4):589–610CrossRef
go back to reference Chungkham HS, Ingre M, Karasek R, Westerlund H, Theorell T (2013) Factor structure and longitudinal measurement invariance of the demand control support model: an evidence from the Swedish Longitudinal Occupational Survey of Health (SLOSH). PLoS ONE 8(8):e70541CrossRef Chungkham HS, Ingre M, Karasek R, Westerlund H, Theorell T (2013) Factor structure and longitudinal measurement invariance of the demand control support model: an evidence from the Swedish Longitudinal Occupational Survey of Health (SLOSH). PLoS ONE 8(8):e70541CrossRef
go back to reference Day A, Paquet S, Scott N, Hambley L (2012) Perceived Information and Communication Technology (ICT) demands on employee outcomes: the moderating effect of organizational ICT support. J Occup Health Psychol 17(4):473–491CrossRef Day A, Paquet S, Scott N, Hambley L (2012) Perceived Information and Communication Technology (ICT) demands on employee outcomes: the moderating effect of organizational ICT support. J Occup Health Psychol 17(4):473–491CrossRef
go back to reference Hammig O, Bauer GF (2013) The social gradient in work and health: a cross-sectional study exploring the relationship between working conditions and health inequalities. BMC Public Health 13:1170CrossRef Hammig O, Bauer GF (2013) The social gradient in work and health: a cross-sectional study exploring the relationship between working conditions and health inequalities. BMC Public Health 13:1170CrossRef
go back to reference Hokerberg YH, Reichenheim ME, Faerstein E, Passos SR, Fritzell J, Toivanen S et al (2014) Cross-cultural validity of the demand-control questionnaire: Swedish and Brazilian workers. Rev Saude Publica 48(3):486–496CrossRef Hokerberg YH, Reichenheim ME, Faerstein E, Passos SR, Fritzell J, Toivanen S et al (2014) Cross-cultural validity of the demand-control questionnaire: Swedish and Brazilian workers. Rev Saude Publica 48(3):486–496CrossRef
go back to reference Hoven H, Siegrist J (2013) Work characteristics, socioeconomic position and health: a systematic review of mediation and moderation effects in prospective studies. Occup Environ Med 70(9):663–669CrossRef Hoven H, Siegrist J (2013) Work characteristics, socioeconomic position and health: a systematic review of mediation and moderation effects in prospective studies. Occup Environ Med 70(9):663–669CrossRef
go back to reference Hoven H, Wahrendorf M, Siegrist J (2015) Occupational position, work stress and depressive symptoms: a pathway analysis of longitudinal SHARE data. J Epidemiol Community Health 69(5):447–452CrossRef Hoven H, Wahrendorf M, Siegrist J (2015) Occupational position, work stress and depressive symptoms: a pathway analysis of longitudinal SHARE data. J Epidemiol Community Health 69(5):447–452CrossRef
go back to reference Johansson-Hidén B, Wästlund E, Wallin S (2003) Reflecting on ICT and stress conceptual connections and suggested application. In: Pettersson JS (ed) Human IT. Karlstad University Studies, Karlstad Johansson-Hidén B, Wästlund E, Wallin S (2003) Reflecting on ICT and stress conceptual connections and suggested application. In: Pettersson JS (ed) Human IT. Karlstad University Studies, Karlstad
go back to reference Karasek R, Theorell T (1990) Healthy work: stress productivity and the reconstruction of working life. Basic Books, London Karasek R, Theorell T (1990) Healthy work: stress productivity and the reconstruction of working life. Basic Books, London
go back to reference Kivimaki M, Nyberg ST, Batty GD, Fransson EI, Heikkila K, Alfredsson L et al (2012) Job strain as a risk factor for coronary heart disease: a collaborative meta-analysis of individual participant data. Lancet 380(9852):1491–1497CrossRef Kivimaki M, Nyberg ST, Batty GD, Fransson EI, Heikkila K, Alfredsson L et al (2012) Job strain as a risk factor for coronary heart disease: a collaborative meta-analysis of individual participant data. Lancet 380(9852):1491–1497CrossRef
go back to reference Kjellsson S (2013) Accumulated occupational class and self-rated health. Can information on previous experience of class further our understanding of the social gradient in health? Soc Sci Med 81:26–33CrossRef Kjellsson S (2013) Accumulated occupational class and self-rated health. Can information on previous experience of class further our understanding of the social gradient in health? Soc Sci Med 81:26–33CrossRef
go back to reference Leineweber C, Wege N, Westerlund H, Theorell T, Wahrendorf M, Siegrist J (2010) How valid is a short measure of effort-reward imbalance at work? A replication study from Sweden. Occup Environ Med 67(8):526–531CrossRef Leineweber C, Wege N, Westerlund H, Theorell T, Wahrendorf M, Siegrist J (2010) How valid is a short measure of effort-reward imbalance at work? A replication study from Sweden. Occup Environ Med 67(8):526–531CrossRef
go back to reference Magnusson Hanson LL, Theorell T, Oxenstierna G, Hyde M, Westerlund H (2008) Demand, control and social climate as predictors of emotional exhaustion symptoms in working Swedish men and women. Scand J Public Health 36(7):737–743CrossRef Magnusson Hanson LL, Theorell T, Oxenstierna G, Hyde M, Westerlund H (2008) Demand, control and social climate as predictors of emotional exhaustion symptoms in working Swedish men and women. Scand J Public Health 36(7):737–743CrossRef
go back to reference Magnusson Hanson LL, Chungkham HS, Ferrie J, Sverke M (2015) Threats of dismissal and symptoms of major depression: a study using repeat measures in the Swedish working population. J Epidemiol Community Health 69:963–969CrossRef Magnusson Hanson LL, Chungkham HS, Ferrie J, Sverke M (2015) Threats of dismissal and symptoms of major depression: a study using repeat measures in the Swedish working population. J Epidemiol Community Health 69:963–969CrossRef
go back to reference Novak M, Bjorck L, Giang KW, Heden-Stahl C, Wilhelmsen L, Rosengren A (2013) Perceived stress and incidence of Type 2 diabetes: a 35-year follow-up study of middle-aged Swedish men. Diabet Med 30(1):e8–e16CrossRef Novak M, Bjorck L, Giang KW, Heden-Stahl C, Wilhelmsen L, Rosengren A (2013) Perceived stress and incidence of Type 2 diabetes: a 35-year follow-up study of middle-aged Swedish men. Diabet Med 30(1):e8–e16CrossRef
go back to reference Nyberg ST, Fransson EI, Heikkila K, Alfredsson L, Casini A, Clays E et al (2013) Job strain and cardiovascular disease risk factors: meta-analysis of individual-participant data from 47,000 men and women. PLoS ONE 8(6):e67323CrossRef Nyberg ST, Fransson EI, Heikkila K, Alfredsson L, Casini A, Clays E et al (2013) Job strain and cardiovascular disease risk factors: meta-analysis of individual-participant data from 47,000 men and women. PLoS ONE 8(6):e67323CrossRef
go back to reference Nyberg ST, Fransson EI, Heikkila K, Ahola K, Alfredsson L, Bjorner JB et al (2014) Job strain as a risk factor for type 2 diabetes: a pooled analysis of 124,808 men and women. Diabetes Care 37(8):2268–2275CrossRef Nyberg ST, Fransson EI, Heikkila K, Ahola K, Alfredsson L, Bjorner JB et al (2014) Job strain as a risk factor for type 2 diabetes: a pooled analysis of 124,808 men and women. Diabetes Care 37(8):2268–2275CrossRef
go back to reference Padyab M, Norberg M (2014) Socioeconomic inequalities and body mass index in Vasterbotten County, Sweden: a longitudinal study of life course influences over two decades. Int J Equity Health 13:35CrossRef Padyab M, Norberg M (2014) Socioeconomic inequalities and body mass index in Vasterbotten County, Sweden: a longitudinal study of life course influences over two decades. Int J Equity Health 13:35CrossRef
go back to reference Riedl R, Kindermann H, Auinger A, Javor A (2012) Technostress from a neurobiological perspective—system breakdown increases the stress hormone cortisol in computer users. Bus Inf Syst Eng 4(2):61–69CrossRef Riedl R, Kindermann H, Auinger A, Javor A (2012) Technostress from a neurobiological perspective—system breakdown increases the stress hormone cortisol in computer users. Bus Inf Syst Eng 4(2):61–69CrossRef
go back to reference Siegrist J (1996) Adverse health effects of high-effort/low-reward conditions. J Occup Health Psychol 1(1):27–41CrossRef Siegrist J (1996) Adverse health effects of high-effort/low-reward conditions. J Occup Health Psychol 1(1):27–41CrossRef
go back to reference Siegrist J (2013) Psychometric properties of the effort-reward imbalance questionnaire. Duesseldorf University: Department of Medical Sociology FoM Siegrist J (2013) Psychometric properties of the effort-reward imbalance questionnaire. Duesseldorf University: Department of Medical Sociology FoM
go back to reference Singh-Manoux A, Gueguen A, Martikainen P, Ferrie J, Marmot M, Shipley M (2007) Self-rated health and mortality: short- and long-term associations in the Whitehall II study. Psychosom Med 69(2):138–143CrossRef Singh-Manoux A, Gueguen A, Martikainen P, Ferrie J, Marmot M, Shipley M (2007) Self-rated health and mortality: short- and long-term associations in the Whitehall II study. Psychosom Med 69(2):138–143CrossRef
go back to reference Statistics Sweden (2014) Teknisk rapport—En beskrivning av genomförande och metoder (In Swedish). Örebro Statistics Sweden (2014) Teknisk rapport—En beskrivning av genomförande och metoder (In Swedish). Örebro
go back to reference Stenfors CU, Magnusson Hanson L, Oxenstierna G, Theorell T, Nilsson LG (2013) Psychosocial working conditions and cognitive complaints among Swedish employees. PLoS ONE 8(4):e60637CrossRef Stenfors CU, Magnusson Hanson L, Oxenstierna G, Theorell T, Nilsson LG (2013) Psychosocial working conditions and cognitive complaints among Swedish employees. PLoS ONE 8(4):e60637CrossRef
go back to reference Stenholm S, Pentti J, Kawachi I, Westerlund H, Kivimaki M, Vahtera J (2014) Self-rated health in the last 12 years of life compared to matched surviving controls: the Health and Retirement Study. PLoS ONE 9(9):e107879CrossRef Stenholm S, Pentti J, Kawachi I, Westerlund H, Kivimaki M, Vahtera J (2014) Self-rated health in the last 12 years of life compared to matched surviving controls: the Health and Retirement Study. PLoS ONE 9(9):e107879CrossRef
go back to reference The Swedish Social Insurance Agency (2014) Social insurance report 2014:4. Stockholm The Swedish Social Insurance Agency (2014) Social insurance report 2014:4. Stockholm
go back to reference The Swedish Work Environment Authority (2014) The work environment 2013. Stockholm The Swedish Work Environment Authority (2014) The work environment 2013. Stockholm
go back to reference Theorell T, Hammarstrom A, Gustafsson PE, Magnusson Hanson L, Janlert U, Westerlund H (2014) Job strain and depressive symptoms in men and women: a prospective study of the working population in Sweden. J Epidemiol Community Health 68(1):78–82CrossRef Theorell T, Hammarstrom A, Gustafsson PE, Magnusson Hanson L, Janlert U, Westerlund H (2014) Job strain and depressive symptoms in men and women: a prospective study of the working population in Sweden. J Epidemiol Community Health 68(1):78–82CrossRef
go back to reference Toivanen S (2011) Exploring the interplay between work stress and socioeconomic position in relation to common health complaints: the role of interaction. Am J Ind Med 54(10):780–790CrossRef Toivanen S (2011) Exploring the interplay between work stress and socioeconomic position in relation to common health complaints: the role of interaction. Am J Ind Med 54(10):780–790CrossRef
go back to reference Waller G, Janlert U, Norberg M, Lundqvist R, Forssen A (2015) Self-rated health and standard risk factors for myocardial infarction: a cohort study. BMJ Open 5(2):e006589CrossRef Waller G, Janlert U, Norberg M, Lundqvist R, Forssen A (2015) Self-rated health and standard risk factors for myocardial infarction: a cohort study. BMJ Open 5(2):e006589CrossRef
Metadata
Title
Information and communication technology demands at work: the association with job strain, effort-reward imbalance and self-rated health in different socio-economic strata
Authors
Magdalena Stadin
Maria Nordin
Anders Broström
Linda L. Magnusson Hanson
Hugo Westerlund
Eleonor I. Fransson
Publication date
01-10-2016
Publisher
Springer Berlin Heidelberg
Published in
International Archives of Occupational and Environmental Health / Issue 7/2016
Print ISSN: 0340-0131
Electronic ISSN: 1432-1246
DOI
https://doi.org/10.1007/s00420-016-1140-8

Other articles of this Issue 7/2016

International Archives of Occupational and Environmental Health 7/2016 Go to the issue