Skip to main content
Top
Published in: BMC Primary Care 1/2006

Open Access 01-12-2006 | Research article

How can the practice nurse be more involved in the care of the chronically ill? The perspectives of GPs, patients and practice nurses

Authors: Thomas Rosemann, Katharina Joest, Thorsten Körner, Rainer Schaefert, Marc Heiderhoff, Joachim Szecsenyi

Published in: BMC Primary Care | Issue 1/2006

Login to get access

Abstract

Background

A well established "midlevel" of patient care, such as nurse practitioners and/or physician assistants, exits in many countries like the US, Canada, and Australia.
In Germany, however there is only one kind of profession assisting the physician in practices, the practice nurse. Little is known about the present involvement of practice nurses in patients' care in Germany and about the attitudes of GPs, assistants and patients concerning an increased involvement. The aim of our study was to get qualitative information on the extent to which practice nurses are currently involved in the treatment of patients and about possibilities of increased involvement as well as on barriers of increased involvement.

Methods

We performed qualitative, semi-structured interviews with 20 GPs, 20 practice nurses and 20 patients in the Heidelberg area. The interviews were digitally recorded, transcribed and content-analysed with ATLAS.ti.

Results

Practice nurses are only marginally involved in the treatment of patients. GPs as well as patients were very sceptical about increased involvement in care. Patients were sceptical about nurses' professional background and feared a worsening of the patient doctor relationship. GPs also complained about the nurses' deficient education concerning medical knowledge. They feared a lack of time as well as a missing reimbursement for the efforts of an increased involvement. Practice nurses were mostly willing to be more involved, regarding it as an appreciation of their role. Important barriers were lack of time, overload with administrative work, and a lack of professional knowledge.

Conclusion

Practice nurses were only little involved in patient care. GPs were more sceptical than patients regarding an increased involvement. One possible area, accepted by all interviewed groups, was patient education as for instance dietary counselling. New treatment approaches as the chronic care model will require a team approach which currently only marginally exists in the German health care system. Better medical education of practice nurses is indispensable, but GPs also have to accept that they cannot fulfil the requirement of future care alone.
Literature
1.
go back to reference Rieser S: Ärztemangel: Arbeitsbedingungen schrecken viele ab [Lack of physicians: Most are scared by working conditions]. Deutsches Aerzteblatt. 2005, 102: 797-797. Rieser S: Ärztemangel: Arbeitsbedingungen schrecken viele ab [Lack of physicians: Most are scared by working conditions]. Deutsches Aerzteblatt. 2005, 102: 797-797.
2.
go back to reference Korzilius H: [General Practice: unrecognised potential]. Deutsches Ärzteblatt. 2005, 102: 2290- Korzilius H: [General Practice: unrecognised potential]. Deutsches Ärzteblatt. 2005, 102: 2290-
3.
go back to reference Hutchinson L, Marks T, Pittilo M: The physician assistant: would the US model meet the needs of the NHS?. BMJ. 2001, 323: 1244-1247. 10.1136/bmj.323.7323.1244.CrossRefPubMedPubMedCentral Hutchinson L, Marks T, Pittilo M: The physician assistant: would the US model meet the needs of the NHS?. BMJ. 2001, 323: 1244-1247. 10.1136/bmj.323.7323.1244.CrossRefPubMedPubMedCentral
5.
go back to reference Ubink-Veltmaat LJ, Bilo HJ, Groenier KH, Rischen RO, Meyboom-de Jong B: Shared care with task delegation to nurses for type 2 diabetes: prospective observational study. Neth J Med. 2005, 63: 103-110.PubMed Ubink-Veltmaat LJ, Bilo HJ, Groenier KH, Rischen RO, Meyboom-de Jong B: Shared care with task delegation to nurses for type 2 diabetes: prospective observational study. Neth J Med. 2005, 63: 103-110.PubMed
6.
go back to reference Rene J, Weinberger M, Mazzuca SA, Brandt KD, Katz BP: Reduction of joint pain in patients with knee osteoarthritis who have received monthly telephone calls from lay personnel and whose medical treatment regimens have remained stable. Arthritis Rheum. 1992, 35: 511-515.CrossRefPubMed Rene J, Weinberger M, Mazzuca SA, Brandt KD, Katz BP: Reduction of joint pain in patients with knee osteoarthritis who have received monthly telephone calls from lay personnel and whose medical treatment regimens have remained stable. Arthritis Rheum. 1992, 35: 511-515.CrossRefPubMed
7.
go back to reference Malterud K: Shared understanding of the qualitative research process. Guidelines for the medical researcher. Fam Pract. 1993, 10: 201-206.CrossRefPubMed Malterud K: Shared understanding of the qualitative research process. Guidelines for the medical researcher. Fam Pract. 1993, 10: 201-206.CrossRefPubMed
8.
go back to reference Development SS: ATLAS.ti - the Knowledge Workbench. 2002, Scientific Software Development SS: ATLAS.ti - the Knowledge Workbench. 2002, Scientific Software
9.
go back to reference Hutchinson L, Marks T, Pirani M: The physician assistants to generalist care in Washington State. BMJ. 2003, 38: 1244-1247. Hutchinson L, Marks T, Pirani M: The physician assistants to generalist care in Washington State. BMJ. 2003, 38: 1244-1247.
10.
go back to reference Wagner EH, Glasgow RE, Davis C, Bonomi AE, Provost L, McCulloch D, Carver P, Sixta C: Quality improvement in chronic illness care: a collaborative approach. Jt Comm J Qual Improv. 2001, 27: 63-80.PubMed Wagner EH, Glasgow RE, Davis C, Bonomi AE, Provost L, McCulloch D, Carver P, Sixta C: Quality improvement in chronic illness care: a collaborative approach. Jt Comm J Qual Improv. 2001, 27: 63-80.PubMed
11.
go back to reference Bodenheimer T, Wagner EH, Grumbach K: Improving primary care for patients with chronic illness. JAMA. 2002, 288: 1775-1779. 10.1001/jama.288.14.1775.CrossRefPubMed Bodenheimer T, Wagner EH, Grumbach K: Improving primary care for patients with chronic illness. JAMA. 2002, 288: 1775-1779. 10.1001/jama.288.14.1775.CrossRefPubMed
12.
go back to reference Bodenheimer T, Wagner EH, Grumbach K: Improving primary care for patients with chronic illness: the chronic care model, Part 2. JAMA. 2002, 288: 1909-1914. 10.1001/jama.288.15.1909.CrossRefPubMed Bodenheimer T, Wagner EH, Grumbach K: Improving primary care for patients with chronic illness: the chronic care model, Part 2. JAMA. 2002, 288: 1909-1914. 10.1001/jama.288.15.1909.CrossRefPubMed
13.
go back to reference Grol R, Wensing M, Mainz J, Ferreira P, Hearnshaw H, Hjortdahl P, Olesen F, Ribacke M, Spenser T, Szecsenyi J: Patients' priorities with respect to general practice care: an international comparison. European Task Force on Patient Evaluations of General Practice (EUROPEP). Fam Pract. 1999, 16: 4-11. 10.1093/fampra/16.1.4.CrossRefPubMed Grol R, Wensing M, Mainz J, Ferreira P, Hearnshaw H, Hjortdahl P, Olesen F, Ribacke M, Spenser T, Szecsenyi J: Patients' priorities with respect to general practice care: an international comparison. European Task Force on Patient Evaluations of General Practice (EUROPEP). Fam Pract. 1999, 16: 4-11. 10.1093/fampra/16.1.4.CrossRefPubMed
14.
go back to reference Grol R, Wensing M, Mainz J, Jung HP, Ferreira P, Hearnshaw H, Hjortdahl P, Olesen F, Reis S, Ribacke M, Szecsenyi J: Patients in Europe evaluate general practice care: an international comparison. Br J Gen Pract. 2000, 50: 882-887.PubMedPubMedCentral Grol R, Wensing M, Mainz J, Jung HP, Ferreira P, Hearnshaw H, Hjortdahl P, Olesen F, Reis S, Ribacke M, Szecsenyi J: Patients in Europe evaluate general practice care: an international comparison. Br J Gen Pract. 2000, 50: 882-887.PubMedPubMedCentral
15.
go back to reference Hesselink AE, Penninx BW, van der Windt DA, van Duin BJ, de Vries P, Twisk JW, Bouter LM, van Eijk JT: Effectiveness of an education programme by a general practice assistant for asthma and COPD patients: results from a randomised controlled trial. Patient Educ Couns. 2004, 55: 121-128. 10.1016/j.pec.2003.08.007.CrossRefPubMed Hesselink AE, Penninx BW, van der Windt DA, van Duin BJ, de Vries P, Twisk JW, Bouter LM, van Eijk JT: Effectiveness of an education programme by a general practice assistant for asthma and COPD patients: results from a randomised controlled trial. Patient Educ Couns. 2004, 55: 121-128. 10.1016/j.pec.2003.08.007.CrossRefPubMed
16.
go back to reference Jones AC, Coulson L, Muir K, Tolley K, Lophatananon A, Everitt L, Pringle M, Doherty M: A nurse-delivered advice intervention can reduce chronic non-steroidal anti-inflammatory drug use in general practice: a randomized controlled trial. Rheumatology (Oxford). 2002, 41: 14-21. 10.1093/rheumatology/41.1.14.CrossRef Jones AC, Coulson L, Muir K, Tolley K, Lophatananon A, Everitt L, Pringle M, Doherty M: A nurse-delivered advice intervention can reduce chronic non-steroidal anti-inflammatory drug use in general practice: a randomized controlled trial. Rheumatology (Oxford). 2002, 41: 14-21. 10.1093/rheumatology/41.1.14.CrossRef
17.
go back to reference Bunn F, Byrne G, Kendall S: Telephone consultation and triage: effects on health care use and patient satisfaction. Cochrane Database Syst Rev. 2004, CD004180- Bunn F, Byrne G, Kendall S: Telephone consultation and triage: effects on health care use and patient satisfaction. Cochrane Database Syst Rev. 2004, CD004180-
18.
go back to reference Smith GOJ: The role of physician assistants in improving renal care. Nephrol News Issues. 2004, 18: 51-56.PubMed Smith GOJ: The role of physician assistants in improving renal care. Nephrol News Issues. 2004, 18: 51-56.PubMed
19.
go back to reference Eisner M, Britten N: What do general practice receptionists think and feel about their work?. Br J Gen Pract. 1999, 49: 103-106.PubMedPubMedCentral Eisner M, Britten N: What do general practice receptionists think and feel about their work?. Br J Gen Pract. 1999, 49: 103-106.PubMedPubMedCentral
20.
go back to reference Klingenberg A, Bahrs O, Szecsenyi J: [How do patients evaluate general practice? German results from the European Project on Patient Evaluation of General Practice Care (EUROPEP)]. Z Arztl Fortbild Qualitatssich. 1999, 93: 437-445.PubMed Klingenberg A, Bahrs O, Szecsenyi J: [How do patients evaluate general practice? German results from the European Project on Patient Evaluation of General Practice Care (EUROPEP)]. Z Arztl Fortbild Qualitatssich. 1999, 93: 437-445.PubMed
21.
go back to reference Malterud K: [Qualitative methods in medical research--preconditions, potentials and limitations]. Tidsskr Nor Laegeforen. 2002, 122: 2468-2472.PubMed Malterud K: [Qualitative methods in medical research--preconditions, potentials and limitations]. Tidsskr Nor Laegeforen. 2002, 122: 2468-2472.PubMed
22.
go back to reference Havelsrud K, Flottorp S, Fretheim A, Kristoffersen DT, Oxman A, Treweek S, Aasland OG: [How do general practice assistants keep themselves up to date?]. Tidsskr Nor Laegeforen. 2005, 125: 307-309.PubMed Havelsrud K, Flottorp S, Fretheim A, Kristoffersen DT, Oxman A, Treweek S, Aasland OG: [How do general practice assistants keep themselves up to date?]. Tidsskr Nor Laegeforen. 2005, 125: 307-309.PubMed
Metadata
Title
How can the practice nurse be more involved in the care of the chronically ill? The perspectives of GPs, patients and practice nurses
Authors
Thomas Rosemann
Katharina Joest
Thorsten Körner
Rainer Schaefert
Marc Heiderhoff
Joachim Szecsenyi
Publication date
01-12-2006
Publisher
BioMed Central
Published in
BMC Primary Care / Issue 1/2006
Electronic ISSN: 2731-4553
DOI
https://doi.org/10.1186/1471-2296-7-14

Other articles of this Issue 1/2006

BMC Primary Care 1/2006 Go to the issue