Skip to main content
Top
Published in: Journal of Immigrant and Minority Health 3/2019

01-06-2019 | Review Paper

Healing Conversations: Developing a Practical Framework for Clinical Communication Between Aboriginal Communities and Healthcare Practitioners

Authors: Andrea McKivett, David Paul, Nicky Hudson

Published in: Journal of Immigrant and Minority Health | Issue 3/2019

Login to get access

Abstract

In recognition of the ongoing health disparities experienced by Aboriginal and Torres Strait Islander peoples (hereafter Aboriginal), this scoping review explores the role and impact of the clinical communication process on Aboriginal healthcare provision. A medical education lens is applied, looking at the utility of a tailored clinical communication framework to assist health practitioners work more effectively with Aboriginal peoples and communities. The initial framework, building on existing communication guides, proposes four domains: content, process, relational and environmental. It places emphasis on critical self-reflection of the health practitioner’s own cultural identity and will be guided by collective Aboriginal worldviews in select Australian settings. Using a two-eyed seeing approach the framework will be developed and tested in health professional education. The aim of this research journey is to enable health practitioners to have more effective healthcare conversations with Aboriginal peoples, working toward more socially just and equitable healthcare interactions and outcomes
Literature
1.
go back to reference Moreton-Robinson A. I still call Australia home: Indigenous belonging and place in a white postcolonising society. In uprootings/regroundings: questions of home and migration. New York: Berg; 2003. Moreton-Robinson A. I still call Australia home: Indigenous belonging and place in a white postcolonising society. In uprootings/regroundings: questions of home and migration. New York: Berg; 2003.
2.
go back to reference Purdie N, Dudgeon P, Walker R, et al., editors. Working together: Aboriginal and Torres Strait Islander mental health and wellbeing principles and practice. Canberra: Department of Health and Ageing; 2010. Purdie N, Dudgeon P, Walker R, et al., editors. Working together: Aboriginal and Torres Strait Islander mental health and wellbeing principles and practice. Canberra: Department of Health and Ageing; 2010.
3.
go back to reference Durey A, et al. Owning solutions: a collaborative model to improve quality in hospital care for Aboriginal Australians. Nurs Inq. 2012;19(2):144–52.PubMedCrossRef Durey A, et al. Owning solutions: a collaborative model to improve quality in hospital care for Aboriginal Australians. Nurs Inq. 2012;19(2):144–52.PubMedCrossRef
4.
go back to reference Gracey M, King M. Indigenous health part 1: determinants and disease patterns. Lancet. 2009;374(9683):65–75.PubMedCrossRef Gracey M, King M. Indigenous health part 1: determinants and disease patterns. Lancet. 2009;374(9683):65–75.PubMedCrossRef
5.
go back to reference Brown A, et al. South Australian Aboriginal cardiovascular health profile for the South Australian Aboriginal Heart and stroke plan 2017–2021. Adelaide: SAHMRI; 2016. Brown A, et al. South Australian Aboriginal cardiovascular health profile for the South Australian Aboriginal Heart and stroke plan 2017–2021. Adelaide: SAHMRI; 2016.
6.
go back to reference Australian Bureau of Statistics. Life tables for Aboriginal and Torres Strait Islander Australians 2010–2012. Canberra: Commonwealth of Australia; 2013. Australian Bureau of Statistics. Life tables for Aboriginal and Torres Strait Islander Australians 2010–2012. Canberra: Commonwealth of Australia; 2013.
7.
go back to reference Askew D, et al. Understanding practitioner professionalism in Aboriginal and Torres Strait Islander health: lessons from student and registrar placements at an urban Aboriginal and Torres Strait Islander primary health care service. Aust J Prim Health. 2017;23(5):446–50.PubMedCrossRef Askew D, et al. Understanding practitioner professionalism in Aboriginal and Torres Strait Islander health: lessons from student and registrar placements at an urban Aboriginal and Torres Strait Islander primary health care service. Aust J Prim Health. 2017;23(5):446–50.PubMedCrossRef
8.
go back to reference Hambleton S. Achieving best practice in primary health care for Aboriginal and Torres Strait Islanders. Barton: Australian Medical Association; 2011. Hambleton S. Achieving best practice in primary health care for Aboriginal and Torres Strait Islanders. Barton: Australian Medical Association; 2011.
9.
go back to reference Smedley B, Stith A, Nelson A. Unequal treatment: confronting racial and ethnic disparities in health care. Washington National Academies Press: Washington, DC; 2009. Smedley B, Stith A, Nelson A. Unequal treatment: confronting racial and ethnic disparities in health care. Washington National Academies Press: Washington, DC; 2009.
10.
go back to reference Australian Medical Council. Standards for Assessment and Accreditation of Primary Medical Programs by the Australian Medical Council: Kingston ACT; 2012. Australian Medical Council. Standards for Assessment and Accreditation of Primary Medical Programs by the Australian Medical Council: Kingston ACT; 2012.
11.
go back to reference Van Schaik K, Thompson S. Indigenous beliefs about biomedical and bush medicine treatment efficacy for indigenous cancer patients: a review of the literature. Int Med J. 2012;42(2):184–91.CrossRef Van Schaik K, Thompson S. Indigenous beliefs about biomedical and bush medicine treatment efficacy for indigenous cancer patients: a review of the literature. Int Med J. 2012;42(2):184–91.CrossRef
12.
go back to reference Lie DA, et al. Does cultural competency training of health professionals improve patient outcomes? A systematic review and proposed algorithm for future research. J Gen Intern Med. 2011;26(3):317–25.PubMedCrossRef Lie DA, et al. Does cultural competency training of health professionals improve patient outcomes? A systematic review and proposed algorithm for future research. J Gen Intern Med. 2011;26(3):317–25.PubMedCrossRef
13.
go back to reference Grant J, Parry Y, Guerin P. An investigation of culturally competent terminology in healthcare policy finds ambiguity and lack of definition. Aust N Z J Public Health. 2013;37(3):250–6.PubMedCrossRef Grant J, Parry Y, Guerin P. An investigation of culturally competent terminology in healthcare policy finds ambiguity and lack of definition. Aust N Z J Public Health. 2013;37(3):250–6.PubMedCrossRef
14.
go back to reference Paul D, Hill S, Ewen S. Revealing the (in) competency of “cultural competency” in medical education. AlterNative. 2012;8(3):318–28.CrossRef Paul D, Hill S, Ewen S. Revealing the (in) competency of “cultural competency” in medical education. AlterNative. 2012;8(3):318–28.CrossRef
15.
go back to reference Jongen C, et al. Cultural competence in health: a review of the evidence. SpringerBriefs in Public Health. 2017. Jongen C, et al. Cultural competence in health: a review of the evidence. SpringerBriefs in Public Health. 2017.
16.
go back to reference Ewen S, Paul D, Bloom G. Do indigenous health curricula in health science education reduce disparities in health care outcomes? Med J Aust. 2012;197(1):50–2.PubMedCrossRef Ewen S, Paul D, Bloom G. Do indigenous health curricula in health science education reduce disparities in health care outcomes? Med J Aust. 2012;197(1):50–2.PubMedCrossRef
17.
go back to reference Peiris D, Brown A, Cass A. Addressing inequities in access to quality health care for indigenous people. Can Med Assoc J. 2008;179(10):985–6.CrossRef Peiris D, Brown A, Cass A. Addressing inequities in access to quality health care for indigenous people. Can Med Assoc J. 2008;179(10):985–6.CrossRef
18.
go back to reference Taylor JE, et al. Effective Aboriginal community involvement in health planning: a case study. ACT: National Rural Health Alliance; 2007. Taylor JE, et al. Effective Aboriginal community involvement in health planning: a case study. ACT: National Rural Health Alliance; 2007.
19.
go back to reference Lock M. Aboriginal holistic health: a critical review. Casuarina: Cooperative Research Centre for Aboriginal Health; 2007. Lock M. Aboriginal holistic health: a critical review. Casuarina: Cooperative Research Centre for Aboriginal Health; 2007.
20.
go back to reference National Aboriginal Health Strategy Working Group. A national aboriginal health strategy. Canberra. 1989. National Aboriginal Health Strategy Working Group. A national aboriginal health strategy. Canberra. 1989.
21.
go back to reference Alford V, et al. Communication in Indigenous healthcare: extending the discourse into the physiotherapy domain. J Physiother. 2014;60(2):63–5.PubMedCrossRef Alford V, et al. Communication in Indigenous healthcare: extending the discourse into the physiotherapy domain. J Physiother. 2014;60(2):63–5.PubMedCrossRef
22.
go back to reference Forbes D, Wongthongtham P. Ontology based intercultural patient practitioner assistive communications from qualitative gap analysis. Inf Technol People. 2016;29(2):280–317.CrossRef Forbes D, Wongthongtham P. Ontology based intercultural patient practitioner assistive communications from qualitative gap analysis. Inf Technol People. 2016;29(2):280–317.CrossRef
23.
go back to reference Neuliep JW. Intercultural communication: a contextual approach. Los Angeles: Sage; 2017. Neuliep JW. Intercultural communication: a contextual approach. Los Angeles: Sage; 2017.
25.
go back to reference Sakamoto I, Pitner RO. Use of critical consciousness in anti-oppressive social work practice: disentangling power dynamics at personal and structural levels. Br J Soc Work. 2005;35(4):435–52.CrossRef Sakamoto I, Pitner RO. Use of critical consciousness in anti-oppressive social work practice: disentangling power dynamics at personal and structural levels. Br J Soc Work. 2005;35(4):435–52.CrossRef
27.
go back to reference Buluş M, Atan A, Sarıkaya HE. Effective communication skills: a new conceptual framework and scale development study. Int Online J Educ Sci. 2017;9(2):1–16. Buluş M, Atan A, Sarıkaya HE. Effective communication skills: a new conceptual framework and scale development study. Int Online J Educ Sci. 2017;9(2):1–16.
28.
go back to reference Gudykunst WB, Mody B. Handbook of international and intercultural communication. Los Angeles: Sage; 2002. Gudykunst WB, Mody B. Handbook of international and intercultural communication. Los Angeles: Sage; 2002.
29.
go back to reference Paternotte E, et al. Factors influencing intercultural doctor–patient communication: a realist review. Patient Educ Couns. 2015;98(4):420–45.PubMedCrossRef Paternotte E, et al. Factors influencing intercultural doctor–patient communication: a realist review. Patient Educ Couns. 2015;98(4):420–45.PubMedCrossRef
30.
go back to reference Alden DL, et al. Who decides: me or we? Family involvement in medical decision making in Eastern and Western countries. Med Decis Mak. 2017;38(1):14–25.CrossRef Alden DL, et al. Who decides: me or we? Family involvement in medical decision making in Eastern and Western countries. Med Decis Mak. 2017;38(1):14–25.CrossRef
31.
go back to reference Haynes E, et al. Examining the potential contribution of social theory to developing and supporting Australian Indigenous-mainstream health service partnerships. Int J Equity Health. 2014;13(1):75.PubMedPubMedCentralCrossRef Haynes E, et al. Examining the potential contribution of social theory to developing and supporting Australian Indigenous-mainstream health service partnerships. Int J Equity Health. 2014;13(1):75.PubMedPubMedCentralCrossRef
32.
go back to reference Miller K. Balancing individualism and collectivism in an Australian Aboriginal context. In: McIntyre-Mills J, Romm N, Corcoran-Nantes Y, editors. Balancing individualism and collectivism: social and environmental justice; Cham: Springer; 2018. Miller K. Balancing individualism and collectivism in an Australian Aboriginal context. In: McIntyre-Mills J, Romm N, Corcoran-Nantes Y, editors. Balancing individualism and collectivism: social and environmental justice; Cham: Springer; 2018.
33.
go back to reference Donkin A, Allen GP, Nathanson J, Marmot V. M,. Global action on the social determinants of health. BMJ Glob Health. 2017;2(e000603):1–7. Donkin A, Allen GP, Nathanson J, Marmot V. M,. Global action on the social determinants of health. BMJ Glob Health. 2017;2(e000603):1–7.
34.
go back to reference Lin I, et al. ‘I can sit and talk to her’: Aboriginal people, chronic low back pain and heathcare practitioner communication. Aust Fam Physician. 2014;43(5):320–4.PubMed Lin I, et al. ‘I can sit and talk to her’: Aboriginal people, chronic low back pain and heathcare practitioner communication. Aust Fam Physician. 2014;43(5):320–4.PubMed
35.
go back to reference Hayman N, White N, Spurling G. Improving Indigenous patients’ access to mainstream health services: the Inala experience. Med J Aust. 2009;190(10):604–6.PubMedCrossRef Hayman N, White N, Spurling G. Improving Indigenous patients’ access to mainstream health services: the Inala experience. Med J Aust. 2009;190(10):604–6.PubMedCrossRef
36.
go back to reference Franks C, Curr B Keeping company: An inter-cultural conversation. Centre for Indigenous Development Education and Research, University of Wollongong. 1996. Franks C, Curr B Keeping company: An inter-cultural conversation. Centre for Indigenous Development Education and Research, University of Wollongong. 1996.
37.
go back to reference Street RL. How clinician–patient communication contributes to health improvement: modeling pathways from talk to outcome. Patient Educ Couns. 2013;92(3):286–91.PubMedCrossRef Street RL. How clinician–patient communication contributes to health improvement: modeling pathways from talk to outcome. Patient Educ Couns. 2013;92(3):286–91.PubMedCrossRef
38.
go back to reference Schirmer JM, et al. Assessing communication competence: a review of current tools. Fam Med. 2005;37(3):184–92.PubMed Schirmer JM, et al. Assessing communication competence: a review of current tools. Fam Med. 2005;37(3):184–92.PubMed
39.
go back to reference Haq C, et al. Integrating the art and science of medical practice: innovations in teaching medical communication skills. Fam Med. 2004;36(sup1):43–50. Haq C, et al. Integrating the art and science of medical practice: innovations in teaching medical communication skills. Fam Med. 2004;36(sup1):43–50.
40.
go back to reference Simmenroth-Nayda A, et al. Do communication training programs improve students’ communication skills?-a follow-up study. BMC Res Notes. 2012;5(1):486.PubMedPubMedCentralCrossRef Simmenroth-Nayda A, et al. Do communication training programs improve students’ communication skills?-a follow-up study. BMC Res Notes. 2012;5(1):486.PubMedPubMedCentralCrossRef
41.
go back to reference Elwyn G, et al. Shared decision making: a model for clinical practice. J Gen Int Med. 2012;27(10):1361–7.CrossRef Elwyn G, et al. Shared decision making: a model for clinical practice. J Gen Int Med. 2012;27(10):1361–7.CrossRef
42.
go back to reference Kurtz S, et al. Marrying content and process in clinical method teaching: enhancing the Calgary–Cambridge guides. Acad Med. 2003;78(8):802–9.PubMedCrossRef Kurtz S, et al. Marrying content and process in clinical method teaching: enhancing the Calgary–Cambridge guides. Acad Med. 2003;78(8):802–9.PubMedCrossRef
43.
go back to reference Mccormack LA, et al. Measuring patient-centered communication in cancer care: a literature review and the development of a systematic approach. Soc Sci Med. 2011;72(7):1085–95.PubMedCrossRef Mccormack LA, et al. Measuring patient-centered communication in cancer care: a literature review and the development of a systematic approach. Soc Sci Med. 2011;72(7):1085–95.PubMedCrossRef
44.
go back to reference Alyami H, et al. Teaching medical students history taking content: a systematic review. Am J Educ Res. 2016;4(3):227–33. Alyami H, et al. Teaching medical students history taking content: a systematic review. Am J Educ Res. 2016;4(3):227–33.
45.
go back to reference Hausberg MC, et al. Enhancing medical students’ communication skills: development and evaluation of an undergraduate training program. BMC Med Educ. 2012;12(1):16.PubMedPubMedCentralCrossRef Hausberg MC, et al. Enhancing medical students’ communication skills: development and evaluation of an undergraduate training program. BMC Med Educ. 2012;12(1):16.PubMedPubMedCentralCrossRef
46.
go back to reference Pitama S, Huria T, Lacey C. Improving Maori health through clinical assessment: Waikare o te Waka o Meihana. N Z Med J. 2014;127(1393):107–19.PubMed Pitama S, Huria T, Lacey C. Improving Maori health through clinical assessment: Waikare o te Waka o Meihana. N Z Med J. 2014;127(1393):107–19.PubMed
47.
go back to reference Pitama S, et al. Meihana model: a clinical assessment framework. N Z J Psychol. 2007;36(3):118–25. Pitama S, et al. Meihana model: a clinical assessment framework. N Z J Psychol. 2007;36(3):118–25.
48.
go back to reference Al-Busaidi I, et al. Māori Indigenous Health Framework in action: addressing ethnic disparities in healthcare. N Z Med J. 2018;131(1470):89–93.PubMed Al-Busaidi I, et al. Māori Indigenous Health Framework in action: addressing ethnic disparities in healthcare. N Z Med J. 2018;131(1470):89–93.PubMed
49.
go back to reference Foucault M. Beyond structuralism and hermeneutics. Sussex: Harvester Press; 1982. Foucault M. Beyond structuralism and hermeneutics. Sussex: Harvester Press; 1982.
50.
go back to reference Cass A, et al. Sharing the true stories: improving communication between Aboriginal patients and healthcare workers. Med J Aust. 2002;176(10):466–71.PubMedCrossRef Cass A, et al. Sharing the true stories: improving communication between Aboriginal patients and healthcare workers. Med J Aust. 2002;176(10):466–71.PubMedCrossRef
51.
go back to reference Lowell A, et al. “Hiding the story”: Indigenous consumer concerns about communication related to chronic disease in one remote region of Australia. Int J Speech-Lang Pathol. 2012;14(3):200–8.PubMedCrossRef Lowell A, et al. “Hiding the story”: Indigenous consumer concerns about communication related to chronic disease in one remote region of Australia. Int J Speech-Lang Pathol. 2012;14(3):200–8.PubMedCrossRef
52.
go back to reference Shahid S, et al. Identifying barriers and improving communication between cancer service providers and Aboriginal patients and their families: the perspective of service providers. BMC Health Serv Res. 2013;13(1):460.PubMedPubMedCentralCrossRef Shahid S, et al. Identifying barriers and improving communication between cancer service providers and Aboriginal patients and their families: the perspective of service providers. BMC Health Serv Res. 2013;13(1):460.PubMedPubMedCentralCrossRef
53.
go back to reference Towle A, Godolphin W, Alexander T. Doctor–patient communications in the Aboriginal community: towards the development of educational programs. Patient Educ Couns. 2006;62(3):340–6.PubMedCrossRef Towle A, Godolphin W, Alexander T. Doctor–patient communications in the Aboriginal community: towards the development of educational programs. Patient Educ Couns. 2006;62(3):340–6.PubMedCrossRef
54.
go back to reference Amery R. Recognising the communication gap in indigenous health care. Med J Aust. 2017;207(1):13–5.PubMedCrossRef Amery R. Recognising the communication gap in indigenous health care. Med J Aust. 2017;207(1):13–5.PubMedCrossRef
55.
go back to reference Lowell A. Communication and cultural knowledge in aboriginal health care, in Cooperative Research Centre for Aboriginal and Tropical Health. Casuarina NT: 2001. Lowell A. Communication and cultural knowledge in aboriginal health care, in Cooperative Research Centre for Aboriginal and Tropical Health. Casuarina NT: 2001.
56.
go back to reference Zuckermann G, Walsh M. Language reclamation and mental health: Revivalistics in the service of the wellbeing of Indigenous people. In Day D, Rewi P, Higgins R editors, The journeys of besieged languages. Cambridge: Cambridge Scholars Publishing. 2016: 94–122. Zuckermann G, Walsh M. Language reclamation and mental health: Revivalistics in the service of the wellbeing of Indigenous people. In Day D, Rewi P, Higgins R editors, The journeys of besieged languages. Cambridge: Cambridge Scholars Publishing. 2016: 94–122.
57.
go back to reference Anderson K, et al. “All they said was my kidneys were dead”: Indigenous Australian patients’ understanding of their chronic kidney disease. Med J Aust. 2008;189(9):499–503.PubMedCrossRef Anderson K, et al. “All they said was my kidneys were dead”: Indigenous Australian patients’ understanding of their chronic kidney disease. Med J Aust. 2008;189(9):499–503.PubMedCrossRef
58.
go back to reference Christie M, Verran H. The touch pad body: a generative transcultural digital device interrupting received ideas and practices in Aboriginal health. Societies. 2014;4(2):256–64.CrossRef Christie M, Verran H. The touch pad body: a generative transcultural digital device interrupting received ideas and practices in Aboriginal health. Societies. 2014;4(2):256–64.CrossRef
59.
go back to reference Janca A, Bullen C. The Aboriginal concept of time and its mental health implications. Aust Psychiatry. 2003;11(sup1):40–4.CrossRef Janca A, Bullen C. The Aboriginal concept of time and its mental health implications. Aust Psychiatry. 2003;11(sup1):40–4.CrossRef
60.
go back to reference Bartlett C, et al. Integrative science and two-eyed seeing: Enriching the discussion framework for healthy communities. In: Hallstrom L, Guehlstorf N, Parkes M, editors. Beyond Intractability: convergence and opportunity at the interface of environmental, health and social issues. Vancouver: UBC Press; 2012. Bartlett C, et al. Integrative science and two-eyed seeing: Enriching the discussion framework for healthy communities. In: Hallstrom L, Guehlstorf N, Parkes M, editors. Beyond Intractability: convergence and opportunity at the interface of environmental, health and social issues. Vancouver: UBC Press; 2012.
61.
go back to reference Pitner RO, Sakamoto I. The role of critical consciousness in multicultural practice: examining how its strength becomes its limitation. Am J Orthopsychiatry. 2005;75(4):684–94.PubMedCrossRef Pitner RO, Sakamoto I. The role of critical consciousness in multicultural practice: examining how its strength becomes its limitation. Am J Orthopsychiatry. 2005;75(4):684–94.PubMedCrossRef
62.
go back to reference Mckenna V, Anderson K. Kimberley Dreaming: old law, new ways—finding new meaning. In Presentation to World Congress for Psychotherapy, Sydney. 2011. Mckenna V, Anderson K. Kimberley Dreaming: old law, new ways—finding new meaning. In Presentation to World Congress for Psychotherapy, Sydney. 2011.
64.
go back to reference Yap M, Yu E. Operationalising the capability approach: developing culturally relevant indicators of indigenous wellbeing—an Australian example. Oxf Dev Stud. 2016;44(3):315–31.CrossRef Yap M, Yu E. Operationalising the capability approach: developing culturally relevant indicators of indigenous wellbeing—an Australian example. Oxf Dev Stud. 2016;44(3):315–31.CrossRef
65.
go back to reference Brown N. Exploring Cultural determinants of health and wellbeing. Carlton South: Lowitja Institute Roundtable; 2014. Brown N. Exploring Cultural determinants of health and wellbeing. Carlton South: Lowitja Institute Roundtable; 2014.
66.
go back to reference Lin I, Green C, Bessarab D. ‘Yarn with me’: applying clinical yarning to improve clinician–patient communication in Aboriginal health care. Aust J Prim Health. 2016;22(5):377–82.PubMedCrossRef Lin I, Green C, Bessarab D. ‘Yarn with me’: applying clinical yarning to improve clinician–patient communication in Aboriginal health care. Aust J Prim Health. 2016;22(5):377–82.PubMedCrossRef
67.
go back to reference Carter C, et al. Urban first nations men: narratives of positive identity and implications for culturally safe care. J Transcult Nurs. 2016;28(5):445–54.PubMedCrossRef Carter C, et al. Urban first nations men: narratives of positive identity and implications for culturally safe care. J Transcult Nurs. 2016;28(5):445–54.PubMedCrossRef
69.
go back to reference Rider EA, Keefer CH. Communication skills competencies: definitions and a teaching toolbox. Med Educ. 2006;40(7):624–9.PubMedCrossRef Rider EA, Keefer CH. Communication skills competencies: definitions and a teaching toolbox. Med Educ. 2006;40(7):624–9.PubMedCrossRef
70.
go back to reference Hill S, et al. Can my mechanic fix blue cars? A discussion of health clinicians’ interactions with Aboriginal Australian clients. Aust J Rural Health. 2017;25(3):189–92.PubMedCrossRef Hill S, et al. Can my mechanic fix blue cars? A discussion of health clinicians’ interactions with Aboriginal Australian clients. Aust J Rural Health. 2017;25(3):189–92.PubMedCrossRef
71.
go back to reference Panzironi F. Hand-in-hand. Report on Aboriginal Traditional Medicine. 2013. Panzironi F. Hand-in-hand. Report on Aboriginal Traditional Medicine. 2013.
72.
go back to reference Marsh TN, et al. The application of two-eyed seeing decolonizing methodology in qualitative and quantitative research for the treatment of intergenerational trauma and substance use disorders. Int J Qual Methods. 2015;14(5):317–25.CrossRef Marsh TN, et al. The application of two-eyed seeing decolonizing methodology in qualitative and quantitative research for the treatment of intergenerational trauma and substance use disorders. Int J Qual Methods. 2015;14(5):317–25.CrossRef
73.
go back to reference Abbott P, et al. What do GPs need to work more effectively with Aboriginal patients?: views of Aboriginal cultural mentors and health workers. Aust Fam Physician. 2014;43(1/2):58–63.PubMed Abbott P, et al. What do GPs need to work more effectively with Aboriginal patients?: views of Aboriginal cultural mentors and health workers. Aust Fam Physician. 2014;43(1/2):58–63.PubMed
74.
go back to reference The Wardliparingga Aboriginal Research Unit of the South Australian Health and Medical Research Institute. National safety and quality health service standards user guide for Aboriginal and Torres Strait Islander health. Sydney: Australian Commission on Safety and Quality in Health Care; 2017. The Wardliparingga Aboriginal Research Unit of the South Australian Health and Medical Research Institute. National safety and quality health service standards user guide for Aboriginal and Torres Strait Islander health. Sydney: Australian Commission on Safety and Quality in Health Care; 2017.
75.
go back to reference Truong M, Paradies Y, Priest N. Interventions to improve cultural competency in healthcare: a systematic review of reviews. BMC Health Serv Res. 2014;14(99):1–17. Truong M, Paradies Y, Priest N. Interventions to improve cultural competency in healthcare: a systematic review of reviews. BMC Health Serv Res. 2014;14(99):1–17.
Metadata
Title
Healing Conversations: Developing a Practical Framework for Clinical Communication Between Aboriginal Communities and Healthcare Practitioners
Authors
Andrea McKivett
David Paul
Nicky Hudson
Publication date
01-06-2019
Publisher
Springer US
Published in
Journal of Immigrant and Minority Health / Issue 3/2019
Print ISSN: 1557-1912
Electronic ISSN: 1557-1920
DOI
https://doi.org/10.1007/s10903-018-0793-7

Other articles of this Issue 3/2019

Journal of Immigrant and Minority Health 3/2019 Go to the issue