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Published in: Journal of General Internal Medicine 4/2010

01-09-2010 | Original Research

Developing Measures of Educational Change for Academic Health Care Teams Implementing the Chronic Care Model in Teaching Practices

Authors: Judith L. Bowen, MD, David P. Stevens, MD, Connie S. Sixta, PhD, Lloyd Provost, MS, Julie K. Johnson, MSPH, PhD, Donna M. Woods, PhD, Edward H. Wagner, MD, MPH

Published in: Journal of General Internal Medicine | Special Issue 4/2010

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Abstract

BACKGROUND

The Chronic Care Model (CCM) is a multidimensional framework designed to improve care for patients with chronic health conditions. The model strives for productive interactions between informed, activated patients and proactive practice teams, resulting in better clinical outcomes and greater satisfaction. While measures for improving care may be clear, measures of residents’ competency to provide chronic care do not exist. This report describes the process used to develop educational measures and results from CCM settings that used them to monitor curricular innovations.

SUBJECTS

Twenty-six academic health care teams participating in the national and California Academic Chronic Care Collaboratives.

METHOD

Using successive discussion groups and surveys, participants engaged in an iterative process to identify desirable and feasible educational measures for curricula that addressed educational objectives linked to the CCM. The measures were designed to facilitate residency programs’ abilities to address new accreditation requirements and tested with teams actively engaged in redesigning educational programs.

ANALYSIS

Field notes from each discussion and lists from work groups were synthesized using the CCM framework. Descriptive statistics were used to report survey results and measurement performance.

RESULTS

Work groups generated educational objectives and 17 associated measurements. Seventeen (65%) teams provided feasibility and desirability ratings for the 17 measures. Two process measures were selected for use by all teams. Teams reported variable success using the measures. Several teams reported use of additional measures, suggesting more extensive curricular change.

CONCLUSION

Using an iterative process in collaboration with program participants, we successfully defined a set of feasible and desirable education measures for academic health care teams using the CCM. These were used variably to measure the results of curricular changes, while simultaneously addressing requirements for residency accreditation.
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Metadata
Title
Developing Measures of Educational Change for Academic Health Care Teams Implementing the Chronic Care Model in Teaching Practices
Authors
Judith L. Bowen, MD
David P. Stevens, MD
Connie S. Sixta, PhD
Lloyd Provost, MS
Julie K. Johnson, MSPH, PhD
Donna M. Woods, PhD
Edward H. Wagner, MD, MPH
Publication date
01-09-2010
Publisher
Springer-Verlag
Published in
Journal of General Internal Medicine / Issue Special Issue 4/2010
Print ISSN: 0884-8734
Electronic ISSN: 1525-1497
DOI
https://doi.org/10.1007/s11606-010-1358-1

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