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Open Access 01-01-2016 | Original Paper

Crisis Reliability Indicators Supporting Emergency Services (CRISES): A Framework for Developing Performance Measures for Behavioral Health Crisis and Psychiatric Emergency Programs

Authors: Margaret E. Balfour, Kathleen Tanner, Paul J. Jurica, Richard Rhoads, Chris A. Carson

Published in: Community Mental Health Journal | Issue 1/2016

Abstract

Crisis and emergency psychiatric services are an integral part of the healthcare system, yet there are no standardized measures for programs providing these services. We developed the Crisis Reliability Indicators Supporting Emergency Services (CRISES) framework to create measures that inform internal performance improvement initiatives and allow comparison across programs. The framework consists of two components—the CRISES domains (timely, safe, accessible, least-restrictive, effective, consumer/family centered, and partnership) and the measures supporting each domain. The CRISES framework provides a foundation for development of standardized measures for the crisis field. This will become increasingly important as pay-for-performance initiatives expand with healthcare reform.

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Title: Crisis Reliability Indicators Supporting Emergency Services (CRISES): A Framework for Developing Performance Measures for Behavioral Health Crisis and Psychiatric Emergency Programs
Authors: Margaret E. Balfour
Kathleen Tanner
Paul J. Jurica
Richard Rhoads
Chris A. Carson
Publication date: 01-01-2016
Publisher: Springer US
Published in: Community Mental Health Journal / Issue 1/2016
Print ISSN: 0010-3853
Electronic ISSN: 1573-2789
DOI: https://doi.org/10.1007/s10597-015-9954-5

Keynote webinar | Spotlight on medication adherence

Springer Medicine

Crisis Reliability Indicators Supporting Emergency Services (CRISES): A Framework for Developing Performance Measures for Behavioral Health Crisis and Psychiatric Emergency Programs

Abstract

Keynote webinar | Spotlight on medication adherence

Springer Medicine

Abstract

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