Skip to main content
Top
Published in: BMC Public Health 1/2022

Open Access 01-12-2022 | COVID-19 | Research

Mental and physical health and well-being of Canadian employees who were working from home during the COVID-19 pandemic

Authors: Kumara G. Somasundram, Amy Hackney, Marcus Yung, Bronson Du, Jodi Oakman, Behdin Nowrouzi-Kia, Amin Yazdani

Published in: BMC Public Health | Issue 1/2022

Login to get access

Abstract

Background

The COVID-19 pandemic has drastically changed various aspects of our lives, including how we work. Since the start of the pandemic, numerous organizations in Canada have mandated their employees to work from home (WFH) on a full-time basis. The rapid rise in the number of remote workers and the possibility for WFH continuing in the future signifies the importance of understanding the health and well-being of employees working from home over the course of the pandemic in Canada. We present the findings of two surveys (initial and 6-month follow-up) to examine the health and well-being of WFH employees during the COVID-19 pandemic in Canada. We analyzed the changes in mental and physical health and well-being of employees who were working from home between two time points during the pandemic.

Methods

Initial survey was completed between October 2020 and December 2020 (n = 1617); follow-up survey was completed between May 2021 and June 2021 (n = 382). We calculated the frequencies for survey questions involving demographics, WFH preferences, workstation setup training, employment situation, provision of hardware technologies, provision and usage of software technologies, and organization’s return to work plan. We conducted Wilcoxon signed-rank tests to analyze the within-individual changes in mental and physical health and well-being of the 382 respondents who completed both the initial and follow-up surveys.

Results

Our analyses showed significant changes in various aspects of employee mental and physical health and well-being. Burnout, stress, general mental health, and job insecurity levels significantly decreased between the two time periods. Work-related sedentary behaviour reduced over time; however, the average proportion of time spent sitting during work hours was more than 80% in both surveys. Employees received more help and feedback from their colleagues and experienced a better sense of community with their co-workers over time.

Conclusion

The findings can inform workers and organizations on the changes in mental and physical health and well-being of employees working from home during the pandemic. By understanding the changes in worker health and well-being, employers can develop effective strategies and implement policies that help protect employees’ health and well-being.
Appendix
Available only for authorised users
Literature
2.
go back to reference Beck MJ, Hensher DA. Working from home in Australia in 2020: Positives, negatives and the potential for future benefits to transport and society. 2021. Beck MJ, Hensher DA. Working from home in Australia in 2020: Positives, negatives and the potential for future benefits to transport and society. 2021.
6.
go back to reference Criscuolo C, Gal P, Leidecker T, Losma L, Nicoletti G. The role of telework for productivity during and post-COVID-19: Results from an OECD survey among managers and workers. 2021. Criscuolo C, Gal P, Leidecker T, Losma L, Nicoletti G. The role of telework for productivity during and post-COVID-19: Results from an OECD survey among managers and workers. 2021.
9.
go back to reference Anderson AJ, Kaplan SA, Vega RP. The impact of telework on emotional experience: When, and for whom, does telework improve daily affective well-being? Eur J Work Organizational Psychol. 2015;24:882–97.CrossRef Anderson AJ, Kaplan SA, Vega RP. The impact of telework on emotional experience: When, and for whom, does telework improve daily affective well-being? Eur J Work Organizational Psychol. 2015;24:882–97.CrossRef
10.
go back to reference Filardi F, De Castro RMP, Zanini MTF. Advantages and disadvantages of teleworking in Brazilian public administration: Analysis of SERPRO and Federal Revenue experiences. Cadernos EBAPEBR. 2020;18:28–46. Filardi F, De Castro RMP, Zanini MTF. Advantages and disadvantages of teleworking in Brazilian public administration: Analysis of SERPRO and Federal Revenue experiences. Cadernos EBAPEBR. 2020;18:28–46.
11.
go back to reference Hornung S, Glaser J. Home-based telecommuting and quality of life: Further evidence on an employee-oriented human resource practice. Psychol Rep. 2009;104:395–402.CrossRefPubMed Hornung S, Glaser J. Home-based telecommuting and quality of life: Further evidence on an employee-oriented human resource practice. Psychol Rep. 2009;104:395–402.CrossRefPubMed
12.
go back to reference Oakman J, Kinsman N, Stuckey R, Graham M, Weale V. A rapid review of mental and physical health effects of working at home: How do we optimise health? BMC Public Health. 2020;20:1–13.CrossRef Oakman J, Kinsman N, Stuckey R, Graham M, Weale V. A rapid review of mental and physical health effects of working at home: How do we optimise health? BMC Public Health. 2020;20:1–13.CrossRef
13.
go back to reference Eddleston KA, Mulki J. Toward Understanding Remote Workers’ Management of Work–Family Boundaries: The Complexity of Workplace Embeddedness. Group Organ Manag. 2017;42:346–87.CrossRef Eddleston KA, Mulki J. Toward Understanding Remote Workers’ Management of Work–Family Boundaries: The Complexity of Workplace Embeddedness. Group Organ Manag. 2017;42:346–87.CrossRef
14.
go back to reference Hackney A, Yung M, Somasundram KG, Oakman J, Nowrouzi-Kia B, Yazdani A. Working in the digital economy: A systematic review of the impact of work from home arrangements on personal and organizational performance and productivity. PLOS ONE. Forthcoming 2022. Hackney A, Yung M, Somasundram KG, Oakman J, Nowrouzi-Kia B, Yazdani A. Working in the digital economy: A systematic review of the impact of work from home arrangements on personal and organizational performance and productivity. PLOS ONE. Forthcoming 2022.
15.
go back to reference Xiao Y, Becerik-Gerber B, Lucas G, Roll SC. Impacts of working from home during COVID-19 pandemic on physical and mental well-being of office workstation users. J Occup Environ Med. 2021;63:181–90.CrossRefPubMed Xiao Y, Becerik-Gerber B, Lucas G, Roll SC. Impacts of working from home during COVID-19 pandemic on physical and mental well-being of office workstation users. J Occup Environ Med. 2021;63:181–90.CrossRefPubMed
16.
go back to reference Argus M, Pääsuke M. Effects of the COVID-19 lockdown on musculoskeletal pain, physical activity, and work environment in Estonian office workers transitioning to working from home. Work. 2021;69:741–9.CrossRefPubMed Argus M, Pääsuke M. Effects of the COVID-19 lockdown on musculoskeletal pain, physical activity, and work environment in Estonian office workers transitioning to working from home. Work. 2021;69:741–9.CrossRefPubMed
17.
go back to reference Guler MA, Guler K, Guneser Gulec M, Ozdoglar E. Working from home during a pandemic: Investigation of the impact of COVID-19 on employee health and productivity. J Occup Environ Med. 2021;63:731–41.CrossRefPubMed Guler MA, Guler K, Guneser Gulec M, Ozdoglar E. Working from home during a pandemic: Investigation of the impact of COVID-19 on employee health and productivity. J Occup Environ Med. 2021;63:731–41.CrossRefPubMed
18.
go back to reference Hayes SW, Priestley JL, Moore BA, Ray HE. Perceived stress, work-related burnout, and working from home before and during COVID-19: An examination of workers in the United States. Sage Open. 2021;11. Hayes SW, Priestley JL, Moore BA, Ray HE. Perceived stress, work-related burnout, and working from home before and during COVID-19: An examination of workers in the United States. Sage Open. 2021;11.
20.
go back to reference Burr H, Berthelsen H, Moncada S, Nübling M, Dupret E, Demiral Y, et al. The Third Version of the Copenhagen Psychosocial Questionnaire. Saf Health Work. 2019;10:482–503.CrossRefPubMedPubMedCentral Burr H, Berthelsen H, Moncada S, Nübling M, Dupret E, Demiral Y, et al. The Third Version of the Copenhagen Psychosocial Questionnaire. Saf Health Work. 2019;10:482–503.CrossRefPubMedPubMedCentral
21.
go back to reference Netemeyer RG, Boles JS, McMurrian R. Development and validation of work-family conflict and family-work conflict scales. J Appl Psychol. 1996;81:400–10.CrossRef Netemeyer RG, Boles JS, McMurrian R. Development and validation of work-family conflict and family-work conflict scales. J Appl Psychol. 1996;81:400–10.CrossRef
22.
go back to reference Chau JY, van der Ploeg HP, Dunn S, Kurko J, Bauman AE. Validity of the occupational sitting and physical activity questionnaire. Med Sci Sports Exerc. 2012;44:118–25.CrossRefPubMed Chau JY, van der Ploeg HP, Dunn S, Kurko J, Bauman AE. Validity of the occupational sitting and physical activity questionnaire. Med Sci Sports Exerc. 2012;44:118–25.CrossRefPubMed
23.
go back to reference Dillon K, Hiemstra M, Mitchell M, Bartmann N, Rollo S, Gardiner PA, et al. Validity of the occupational sitting and physical activity questionnaire (OSPAQ) for home-based office workers during the COVID-19 global pandemic: A secondary analysis. Appl Ergon. 2021;97. Dillon K, Hiemstra M, Mitchell M, Bartmann N, Rollo S, Gardiner PA, et al. Validity of the occupational sitting and physical activity questionnaire (OSPAQ) for home-based office workers during the COVID-19 global pandemic: A secondary analysis. Appl Ergon. 2021;97.
24.
go back to reference Oakman J, Macdonald W, Wells Y. Developing a comprehensive approach to risk management of musculoskeletal disorders in non-nursing health care sector employees. Appl Ergon. 2014;45:1634–40.CrossRefPubMed Oakman J, Macdonald W, Wells Y. Developing a comprehensive approach to risk management of musculoskeletal disorders in non-nursing health care sector employees. Appl Ergon. 2014;45:1634–40.CrossRefPubMed
25.
go back to reference Oakman J, Kinsman N, Lambert K, Stuckey R, Graham M, Weale V. Working from home in Australia during the COVID-19 pandemic: Cross-sectional results from the Employees Working From Home (EWFH) study. BMJ Open. 2022;12. Oakman J, Kinsman N, Lambert K, Stuckey R, Graham M, Weale V. Working from home in Australia during the COVID-19 pandemic: Cross-sectional results from the Employees Working From Home (EWFH) study. BMJ Open. 2022;12.
26.
go back to reference Molino M, Ingusci E, Signore F, Manuti A, Giancaspro ML, Russo V, et al. Wellbeing costs of technology use during Covid-19 remote working: An investigation using the Italian translation of the technostress creators scale. Sustainability. 2020;12:1–20.CrossRef Molino M, Ingusci E, Signore F, Manuti A, Giancaspro ML, Russo V, et al. Wellbeing costs of technology use during Covid-19 remote working: An investigation using the Italian translation of the technostress creators scale. Sustainability. 2020;12:1–20.CrossRef
27.
go back to reference Halbesleben JRB, Buckley MR. Burnout in organizational life. J Manage. 2004;30:859–79. Halbesleben JRB, Buckley MR. Burnout in organizational life. J Manage. 2004;30:859–79.
28.
go back to reference Sloan MM. Unfair treatment in the workplace and worker well-being: The role of coworker support in a service work environment. 2012. Sloan MM. Unfair treatment in the workplace and worker well-being: The role of coworker support in a service work environment. 2012.
29.
go back to reference Graham M, Weale V, Lambert KA, Kinsman N, Stuckey R, Oakman J. Working at home: The impacts of COVID 19 on health, family-work-life conflict, gender, and parental responsibilities. J Occup Environ Med. 2021;63:938–43.CrossRefPubMedPubMedCentral Graham M, Weale V, Lambert KA, Kinsman N, Stuckey R, Oakman J. Working at home: The impacts of COVID 19 on health, family-work-life conflict, gender, and parental responsibilities. J Occup Environ Med. 2021;63:938–43.CrossRefPubMedPubMedCentral
30.
go back to reference Mazza C, Ricci E, Biondi S, Colasanti M, Ferracuti S, Napoli C, et al. A nationwide survey of psychological distress among Italian people during the COVID-19 pandemic: Immediate psychological responses and associated factors. Int J Environ Res Public Health. 2020;17. Mazza C, Ricci E, Biondi S, Colasanti M, Ferracuti S, Napoli C, et al. A nationwide survey of psychological distress among Italian people during the COVID-19 pandemic: Immediate psychological responses and associated factors. Int J Environ Res Public Health. 2020;17.
31.
go back to reference Gao J, Zheng P, Jia Y, Chen H, Mao Y, Chen S, et al. Mental health problems and social media exposure during COVID-19 outbreak. PLOS ONE. 2020;15. Gao J, Zheng P, Jia Y, Chen H, Mao Y, Chen S, et al. Mental health problems and social media exposure during COVID-19 outbreak. PLOS ONE. 2020;15.
32.
go back to reference Lei L, Huang X, Zhang S, Yang J, Yang L, Xu M. Comparison of prevalence and associated factors of anxiety and depression among people affected by versus people unaffected by quarantine during the COVID-19 epidemic in southwestern China. Medical Science Monitor. 2020;26. Lei L, Huang X, Zhang S, Yang J, Yang L, Xu M. Comparison of prevalence and associated factors of anxiety and depression among people affected by versus people unaffected by quarantine during the COVID-19 epidemic in southwestern China. Medical Science Monitor. 2020;26.
33.
go back to reference Moghanibashi-Mansourieh A. Assessing the anxiety level of Iranian general population during COVID-19 outbreak. Asian J Psychiatr. 2020;51. Moghanibashi-Mansourieh A. Assessing the anxiety level of Iranian general population during COVID-19 outbreak. Asian J Psychiatr. 2020;51.
34.
go back to reference Olagoke AA, Olagoke OO, Hughes AM. Exposure to coronavirus news on mainstream media: The role of risk perceptions and depression. Br J Health Psychol. 2020;25:865–74.CrossRefPubMed Olagoke AA, Olagoke OO, Hughes AM. Exposure to coronavirus news on mainstream media: The role of risk perceptions and depression. Br J Health Psychol. 2020;25:865–74.CrossRefPubMed
35.
go back to reference Xiong J, Lipsitz O, Nasri F, Lui LMW, Gill H, Phan L, et al. Impact of COVID-19 pandemic on mental health in the general population: A systematic review. J Affect Disord. 2020;:55–64. Xiong J, Lipsitz O, Nasri F, Lui LMW, Gill H, Phan L, et al. Impact of COVID-19 pandemic on mental health in the general population: A systematic review. J Affect Disord. 2020;:55–64.
40.
go back to reference Chirumbolo A, Callea A, Urbini F. The effect of job insecurity and life uncertainty on everyday consumptions and broader life projects during COVID-19 pandemic. Int J Environ Res Public Health. 2021;18. Chirumbolo A, Callea A, Urbini F. The effect of job insecurity and life uncertainty on everyday consumptions and broader life projects during COVID-19 pandemic. Int J Environ Res Public Health. 2021;18.
41.
go back to reference Wilson JM, Lee J, Fitzgerald HN, Oosterhoff B, Sevi B, Shook NJ. Job insecurity and financial concern during the COVID-19 pandemic are associated with worse mental health. J Occup Environ Med. 2020;62:686–91.CrossRefPubMed Wilson JM, Lee J, Fitzgerald HN, Oosterhoff B, Sevi B, Shook NJ. Job insecurity and financial concern during the COVID-19 pandemic are associated with worse mental health. J Occup Environ Med. 2020;62:686–91.CrossRefPubMed
42.
go back to reference Fukushima N, Machida M, Kikuchi H, Amagasa S, Hayashi T, Odagiri Y, et al. Associations of working from home with occupational physical activity and sedentary behavior under the COVID-19 pandemic. J Occup Health. 2021;63:1–8.CrossRef Fukushima N, Machida M, Kikuchi H, Amagasa S, Hayashi T, Odagiri Y, et al. Associations of working from home with occupational physical activity and sedentary behavior under the COVID-19 pandemic. J Occup Health. 2021;63:1–8.CrossRef
43.
go back to reference Ráthonyi G, Kósa K, Bács Z, Ráthonyi-Ódor K, Füzesi I, Lengyel P, et al. Changes in workers’ physical activity and sedentary behavior during the COVID-19 pandemic. Sustainability. 2021;13. Ráthonyi G, Kósa K, Bács Z, Ráthonyi-Ódor K, Füzesi I, Lengyel P, et al. Changes in workers’ physical activity and sedentary behavior during the COVID-19 pandemic. Sustainability. 2021;13.
44.
go back to reference Stockwell S, Trott M, Tully M, Shin J, Barnett Y, Butler L, et al. Changes in physical activity and sedentary behaviours from before to during the COVID-19 pandemic lockdown: A systematic review. BMJ Open Sport Exerc Med. 2021;7. Stockwell S, Trott M, Tully M, Shin J, Barnett Y, Butler L, et al. Changes in physical activity and sedentary behaviours from before to during the COVID-19 pandemic lockdown: A systematic review. BMJ Open Sport Exerc Med. 2021;7.
45.
go back to reference Tremblay MS, Colley RC, Saunders TJ, Healy GN, Owen N. Physiological and health implications of a sedentary lifestyle. Appl Physiol Nutr Metab. 2010;35:725–40.CrossRefPubMed Tremblay MS, Colley RC, Saunders TJ, Healy GN, Owen N. Physiological and health implications of a sedentary lifestyle. Appl Physiol Nutr Metab. 2010;35:725–40.CrossRefPubMed
46.
go back to reference Smith L, Hamer M, Ucci M, Marmot A, Gardner B, Sawyer A, et al. Weekday and weekend patterns of objectively measured sitting, standing, and stepping in a sample of office-based workers: The active buildings study. BMC Public Health. 2015;15. Smith L, Hamer M, Ucci M, Marmot A, Gardner B, Sawyer A, et al. Weekday and weekend patterns of objectively measured sitting, standing, and stepping in a sample of office-based workers: The active buildings study. BMC Public Health. 2015;15.
47.
go back to reference de Graaf R, van Dorsselaer S, ten Have M, Schoemaker C, Vollebergh WAM. Seasonal variations in mental disorders in the general population of a country with a maritime climate: Findings from the Netherlands Mental Health Survey and Incidence Study. Am J Epidemiol. 2005;162:654–61.CrossRefPubMed de Graaf R, van Dorsselaer S, ten Have M, Schoemaker C, Vollebergh WAM. Seasonal variations in mental disorders in the general population of a country with a maritime climate: Findings from the Netherlands Mental Health Survey and Incidence Study. Am J Epidemiol. 2005;162:654–61.CrossRefPubMed
48.
go back to reference Reilly T, Peiser B. Seasonal variations in health-related human physical activity. Sports Med. 2006;36:473–85.CrossRefPubMed Reilly T, Peiser B. Seasonal variations in health-related human physical activity. Sports Med. 2006;36:473–85.CrossRefPubMed
49.
go back to reference Faulkner J, O’Brien WJ, McGrane B, Wadsworth D, Batten J, Askew CD, et al. Physical activity, mental health and well-being of adults during initial COVID-19 containment strategies: A multi-country cross-sectional analysis. J Sci Med Sport. 2021;24:320–6.CrossRefPubMed Faulkner J, O’Brien WJ, McGrane B, Wadsworth D, Batten J, Askew CD, et al. Physical activity, mental health and well-being of adults during initial COVID-19 containment strategies: A multi-country cross-sectional analysis. J Sci Med Sport. 2021;24:320–6.CrossRefPubMed
50.
go back to reference Faulkner J, O’Brien WJ, Stuart B, Stoner L, Batten J, Wadsworth D, et al. Physical activity, mental health and wellbeing of adults within and during the easing of COVID-19 restrictions, in the United Kingdom and New Zealand. Int J Environ Res Public Health. 2022;19. Faulkner J, O’Brien WJ, Stuart B, Stoner L, Batten J, Wadsworth D, et al. Physical activity, mental health and wellbeing of adults within and during the easing of COVID-19 restrictions, in the United Kingdom and New Zealand. Int J Environ Res Public Health. 2022;19.
51.
go back to reference Hargreaves EA, Lee C, Jenkins M, Calverley JR, Hodge K, Houge Mackenzie S. Changes in physical activity pre-, during and post-lockdown COVID-19 restrictions in New Zealand and the explanatory role of daily hassles. Front Psychol. 2021;12. Hargreaves EA, Lee C, Jenkins M, Calverley JR, Hodge K, Houge Mackenzie S. Changes in physical activity pre-, during and post-lockdown COVID-19 restrictions in New Zealand and the explanatory role of daily hassles. Front Psychol. 2021;12.
52.
go back to reference Lemay M. Understanding the mechanism of panel attrition. University of Maryland; 2009. Lemay M. Understanding the mechanism of panel attrition. University of Maryland; 2009.
53.
go back to reference Satherley N, Milojev P, Greaves LM, Huang Y, Osborne D, Bulbulia J, et al. Demographic and psychological predictors of panel attrition: Evidence from the New Zealand attitudes and values study. PLoS ONE. 2015;10:1–22.CrossRef Satherley N, Milojev P, Greaves LM, Huang Y, Osborne D, Bulbulia J, et al. Demographic and psychological predictors of panel attrition: Evidence from the New Zealand attitudes and values study. PLoS ONE. 2015;10:1–22.CrossRef
Metadata
Title
Mental and physical health and well-being of Canadian employees who were working from home during the COVID-19 pandemic
Authors
Kumara G. Somasundram
Amy Hackney
Marcus Yung
Bronson Du
Jodi Oakman
Behdin Nowrouzi-Kia
Amin Yazdani
Publication date
01-12-2022
Publisher
BioMed Central
Keyword
COVID-19
Published in
BMC Public Health / Issue 1/2022
Electronic ISSN: 1471-2458
DOI
https://doi.org/10.1186/s12889-022-14349-5

Other articles of this Issue 1/2022

BMC Public Health 1/2022 Go to the issue