Skip to main content
Top
Published in: BMC Medical Informatics and Decision Making 1/2019

Open Access 01-12-2019 | Child Abuse | Research article

Effects of a computerised guideline support tool on child healthcare professionals’ response to suspicions of child abuse and neglect: a community-based intervention trial

Authors: Annemieke A. J. Konijnendijk, Magda M. Boere-Boonekamp, Maria E. Haasnoot, Ariana Need

Published in: BMC Medical Informatics and Decision Making | Issue 1/2019

Login to get access

Abstract

Background

Healthcare professionals’ adherence to guidelines on child protection is not self-evident. This study assessed the effects of a computerised support tool on child healthcare professionals’ adherence to the seven recommended guideline activities, and on time spent seeking information presented in this guideline.

Methods

A community-based intervention trial design was applied, comparing access to a paper-based guideline (control) with access to a paper-based guideline supplemented with a computerised guideline support tool (intervention). A total of 168 child healthcare doctors and nurses working in one large Dutch organisation were allocated to an intervention or control group. Outcomes were professionals’ performance of seven recommended guideline activities and the amount of time spent seeking information presented in the guideline. Professionals’ adherence was measured using two methods: health record analysis and a self-report questionnaire. The questionnaire was also used to collect data on the amount of time spent seeking guideline information.

Results

In total, 152 health records (102 in the intervention group and 50 in the control group) were available for analysis. The tool was registered in 14% of the records in the intervention group. Performance of activities, corrected for intentional non-adherence, was except for one activity, high (range 80–100%); no differences were found between the control and intervention groups. Forty-nine questionnaires (24 in the intervention group and 25 in the control group) were analysed. Sixty-three percent of the questionnaire respondents (15/24) claimed to have used the tool. No differences in guideline adherence were found between the two groups. Respondents in the intervention and control groups spent, on average, 115 and 153 min respectively seeking relevant information presented in the guideline.

Conclusions

The results regarding use of the tool were inconclusive as the outcomes differed per method. In contrast to expectations, performance of guideline activities was high in both groups. The support tool may decrease the amount of time spent on seeking guideline information. However, given the high adherence scores and small number of questionnaire respondents, the outcomes failed to reach statistical significance. Future research should focus on studying the effects of the tool after a longer period of availability.
Appendix
Available only for authorised users
Literature
1.
go back to reference Committee on Child Maltreatment Research, Policy, and Practice for the Next Decade. 4. Consequences of child abuse and neglect. In: New directions in child abuse and neglect research. Washington (DC): National Academies Press (US); 2014. p. 111–74. Committee on Child Maltreatment Research, Policy, and Practice for the Next Decade. 4. Consequences of child abuse and neglect. In: New directions in child abuse and neglect research. Washington (DC): National Academies Press (US); 2014. p. 111–74.
2.
go back to reference Cohen B. Measuring the willingness to seek help. J Soc Serv Res. 1999;26(1):67–82.CrossRef Cohen B. Measuring the willingness to seek help. J Soc Serv Res. 1999;26(1):67–82.CrossRef
3.
go back to reference Deater-Deckard K. Parenting stress and child adjustment: some old hypotheses and new questions. Clin Psychol Sci Pract. 1998;5(3):314–32.CrossRef Deater-Deckard K. Parenting stress and child adjustment: some old hypotheses and new questions. Clin Psychol Sci Pract. 1998;5(3):314–32.CrossRef
5.
go back to reference Cukovic-Bagic I, Welbury RR, Flander GB, Hatibovic-Kofman S, Nuzzolese E. Child protection: legal and ethical obligation regarding the report of child abuse in four different countries. J Forensic Odontostomatol. 2014;31(1):15–21. Cukovic-Bagic I, Welbury RR, Flander GB, Hatibovic-Kofman S, Nuzzolese E. Child protection: legal and ethical obligation regarding the report of child abuse in four different countries. J Forensic Odontostomatol. 2014;31(1):15–21.
6.
go back to reference Mathews B, Kenny MC. Mandatory reporting legislation in the United States, Canada, and Australia: a cross-jurisdictional review of key features, differences, and issues. Child Maltreat. 2008;13(1):50–63.PubMedCrossRef Mathews B, Kenny MC. Mandatory reporting legislation in the United States, Canada, and Australia: a cross-jurisdictional review of key features, differences, and issues. Child Maltreat. 2008;13(1):50–63.PubMedCrossRef
7.
go back to reference Fingarson AK, Flaherty EG, Sege SD. Improving physician identification and reporting of child abuse. J Clin Outcomes Manag. 2011;18(4):185–90. Fingarson AK, Flaherty EG, Sege SD. Improving physician identification and reporting of child abuse. J Clin Outcomes Manag. 2011;18(4):185–90.
8.
go back to reference Talsma M, Boström KB, Östberg AL. Facing suspected child abuse - what keeps Swedish general practitioners from reporting to child protective services? Scand J Prim Health Care. 2015;33(1):21–6.PubMedPubMedCentralCrossRef Talsma M, Boström KB, Östberg AL. Facing suspected child abuse - what keeps Swedish general practitioners from reporting to child protective services? Scand J Prim Health Care. 2015;33(1):21–6.PubMedPubMedCentralCrossRef
9.
go back to reference Reijneveld SA, de Meer G, Wiefferink CH, Crone MR. Detection of child abuse by Dutch preventive child-healthcare doctors and nurses: has it changed? Child Abuse Negl. 2008;32(9):831–7.PubMedCrossRef Reijneveld SA, de Meer G, Wiefferink CH, Crone MR. Detection of child abuse by Dutch preventive child-healthcare doctors and nurses: has it changed? Child Abuse Negl. 2008;32(9):831–7.PubMedCrossRef
10.
go back to reference Visscher SJA, van Stel HF. Variation in prevention of child maltreatment by Dutch child healthcare professionals. Child Abuse Negl. 2017;70:264–73.PubMedCrossRef Visscher SJA, van Stel HF. Variation in prevention of child maltreatment by Dutch child healthcare professionals. Child Abuse Negl. 2017;70:264–73.PubMedCrossRef
11.
go back to reference Albaek AU, Kinn LG, Milde AM. Walking children through a minefield: how professionals experience exploring adverse childhood experiences. Qual Health Res. 2018;28(2):231–44.PubMedCrossRef Albaek AU, Kinn LG, Milde AM. Walking children through a minefield: how professionals experience exploring adverse childhood experiences. Qual Health Res. 2018;28(2):231–44.PubMedCrossRef
12.
go back to reference American Medical Association. Diagnostic and treatment guidelines on child physical abuse and neglect. Arch Fam Med. 1992;1(2):187–97.CrossRef American Medical Association. Diagnostic and treatment guidelines on child physical abuse and neglect. Arch Fam Med. 1992;1(2):187–97.CrossRef
13.
go back to reference Prevent Child Abuse Utah. Child abuse and neglect protocol manual. 2006. Prevent Child Abuse Utah. Child abuse and neglect protocol manual. 2006.
14.
go back to reference Saperia J, Lakhanpaul M, Kemp A, Glaser D. When to suspect child maltreatment: summary of NICE guidance. BMJ (Clinical research ed.). 2009;339:b2689.CrossRef Saperia J, Lakhanpaul M, Kemp A, Glaser D. When to suspect child maltreatment: summary of NICE guidance. BMJ (Clinical research ed.). 2009;339:b2689.CrossRef
16.
go back to reference Wagenaar-Fischer MM, Heerdink-Obenhuijsen N, Kamphuis M, de Wilde J. Preventive child health care guidelines secondary prevention child abuse (in Dutch). Bilthoven: National Institute for Public Health and the Environment; 2010. Wagenaar-Fischer MM, Heerdink-Obenhuijsen N, Kamphuis M, de Wilde J. Preventive child health care guidelines secondary prevention child abuse (in Dutch). Bilthoven: National Institute for Public Health and the Environment; 2010.
17.
go back to reference Fleuren MAH, Van Dommelen P, Dunnink T. A systematic approach to implementing and evaluating clinical guidelines: the results of fifteen years of preventive child health care guidelines in the Netherlands. Soc Sci Med. 2015;136–137:35–43.PubMedCrossRef Fleuren MAH, Van Dommelen P, Dunnink T. A systematic approach to implementing and evaluating clinical guidelines: the results of fifteen years of preventive child health care guidelines in the Netherlands. Soc Sci Med. 2015;136–137:35–43.PubMedCrossRef
18.
19.
go back to reference Cabana MD, Rand CS, Powe NR, Wu AW, Wilson MH, Abboud PAC, Rubin HR. Why don’t physicians follow clinical practice guidelines?: a framework for improvement. J Am Med Assoc. 1999;282(15):1458–65.CrossRef Cabana MD, Rand CS, Powe NR, Wu AW, Wilson MH, Abboud PAC, Rubin HR. Why don’t physicians follow clinical practice guidelines?: a framework for improvement. J Am Med Assoc. 1999;282(15):1458–65.CrossRef
20.
go back to reference Gagliardi AR, Brouwers MC, Palda VA, Lemieux-Charles L, Grimshaw JM. How can we improve guideline use? A conceptual framework of implementability. Implement Sci. 2011;6:26.PubMedPubMedCentralCrossRef Gagliardi AR, Brouwers MC, Palda VA, Lemieux-Charles L, Grimshaw JM. How can we improve guideline use? A conceptual framework of implementability. Implement Sci. 2011;6:26.PubMedPubMedCentralCrossRef
21.
go back to reference Arts DL, Voncken AG, Medlock S, Abu-Hanna A, van Weert HCPM. Reasons for intentional guideline non-adherence: a systematic review. Int J Med Inform. 2016;89:55–62.PubMedCrossRef Arts DL, Voncken AG, Medlock S, Abu-Hanna A, van Weert HCPM. Reasons for intentional guideline non-adherence: a systematic review. Int J Med Inform. 2016;89:55–62.PubMedCrossRef
22.
go back to reference Konijnendijk AAJ, Boere-Boonekamp MM, Fleuren MAH, Haasnoot ME, Need A. What factors increase Dutch child health care professionals’ adherence to a national guideline on preventing child abuse and neglect? Child Abuse Negl. 2016;53:118–27.PubMedCrossRef Konijnendijk AAJ, Boere-Boonekamp MM, Fleuren MAH, Haasnoot ME, Need A. What factors increase Dutch child health care professionals’ adherence to a national guideline on preventing child abuse and neglect? Child Abuse Negl. 2016;53:118–27.PubMedCrossRef
23.
go back to reference Vandvik PO, Brandt L, Alonso-Coello P, Treweek S, Akl EA, Kristiansen A, Fog-Heen A, Agoritsas T, Montori VM, Guyatt G. Creating clinical practice guidelines we can trust, use, and share: a new era is imminent. Chest. 2013;144(2):381–9.PubMedCrossRef Vandvik PO, Brandt L, Alonso-Coello P, Treweek S, Akl EA, Kristiansen A, Fog-Heen A, Agoritsas T, Montori VM, Guyatt G. Creating clinical practice guidelines we can trust, use, and share: a new era is imminent. Chest. 2013;144(2):381–9.PubMedCrossRef
24.
go back to reference Latoszek-Berendsen A, Tange H, van den Herik HJ, Hasman A. From clinical practice guidelines to computer-interpretable guidelines: A literature overview. Methods Inf Med. 2010;49(6):550–70.PubMedCrossRef Latoszek-Berendsen A, Tange H, van den Herik HJ, Hasman A. From clinical practice guidelines to computer-interpretable guidelines: A literature overview. Methods Inf Med. 2010;49(6):550–70.PubMedCrossRef
25.
go back to reference Black AD, Car J, Pagliai C, Anandan C, Cresswell K, Bokun T, McKinstry B, Proctor R, Majeed A, Sheikh A. The impact of eHealth on the quality and safety of health care: A systematic overview. PLoS Med. 2011;8(1):e1000387.PubMedPubMedCentralCrossRef Black AD, Car J, Pagliai C, Anandan C, Cresswell K, Bokun T, McKinstry B, Proctor R, Majeed A, Sheikh A. The impact of eHealth on the quality and safety of health care: A systematic overview. PLoS Med. 2011;8(1):e1000387.PubMedPubMedCentralCrossRef
26.
go back to reference Dowding DW, Turley M, Garrido T. Nurses’ use of an integrated electronic health record: results of a case site analysis. Inform Health Soc Care. 2015;40(4):345–61.PubMedCrossRef Dowding DW, Turley M, Garrido T. Nurses’ use of an integrated electronic health record: results of a case site analysis. Inform Health Soc Care. 2015;40(4):345–61.PubMedCrossRef
27.
go back to reference McCullough JS, Casey M, Moscovice I, Prasad S. The effect of health information technology on quality in U.S. hospitals. Health Aff. 2010;29(4):647–54.CrossRef McCullough JS, Casey M, Moscovice I, Prasad S. The effect of health information technology on quality in U.S. hospitals. Health Aff. 2010;29(4):647–54.CrossRef
28.
go back to reference Konijnendijk AAJ, Boere-Boonekamp MM, Haasnoot-Smallegange RME, Need A. A qualitative exploration of factors that facilitate and impede adherence to child abuse prevention guidelines in Dutch preventive child health care. J Eval Clin Pract. 2014;20(4):417–24.PubMedCrossRef Konijnendijk AAJ, Boere-Boonekamp MM, Haasnoot-Smallegange RME, Need A. A qualitative exploration of factors that facilitate and impede adherence to child abuse prevention guidelines in Dutch preventive child health care. J Eval Clin Pract. 2014;20(4):417–24.PubMedCrossRef
29.
go back to reference Garg AX, Adhikari NK, McDonald H, Rosas-Arellano MP, Devereaux PJ, Beyene J, Sam J, Haynes RB. Effects of computerized clinical decision support systems on practitioner performance and patient outcomes: a systematic review. JAMA. 2005;293(10):1223–38.PubMedCrossRef Garg AX, Adhikari NK, McDonald H, Rosas-Arellano MP, Devereaux PJ, Beyene J, Sam J, Haynes RB. Effects of computerized clinical decision support systems on practitioner performance and patient outcomes: a systematic review. JAMA. 2005;293(10):1223–38.PubMedCrossRef
30.
go back to reference Mollon B, Chong JJR, Sung M, Thabane L, Foster G. Features predicting the success of computerized decision support for prescribing: a systematic review of randomized controlled trials. BMC Med Inform Decis Mak. 2009;9:11.PubMedPubMedCentralCrossRef Mollon B, Chong JJR, Sung M, Thabane L, Foster G. Features predicting the success of computerized decision support for prescribing: a systematic review of randomized controlled trials. BMC Med Inform Decis Mak. 2009;9:11.PubMedPubMedCentralCrossRef
31.
go back to reference Horsky J, Schiff GD, Johnston D, Mercincavage L, Bell D, Middleton B. Interface design principles for usable decision support: a targeted review of best practices for clinical prescribing interventions. J Biomed Inform. 2012;45(6):1202–16.PubMedCrossRef Horsky J, Schiff GD, Johnston D, Mercincavage L, Bell D, Middleton B. Interface design principles for usable decision support: a targeted review of best practices for clinical prescribing interventions. J Biomed Inform. 2012;45(6):1202–16.PubMedCrossRef
32.
go back to reference Shojania KG, Jennings A, Mayhew A, Ramsay CR, Eccles MP, Grimshaw J. The effects of on-screen, point of care computer reminders on processes and outcomes of care. Cochrane Database Syst Rev. 2009;3:CD001096. Shojania KG, Jennings A, Mayhew A, Ramsay CR, Eccles MP, Grimshaw J. The effects of on-screen, point of care computer reminders on processes and outcomes of care. Cochrane Database Syst Rev. 2009;3:CD001096.
33.
go back to reference Joosse, R., Kelders, S.M., Konijnendijk, A.A.J. Supporting adherence to the guideline of secondary prevention of child abuse. The development of a digital tool for child healthcare professionals (master thesis). 2013. http://essay.utwente.nl/63517/. Accessed 25 July 2014. Joosse, R., Kelders, S.M., Konijnendijk, A.A.J. Supporting adherence to the guideline of secondary prevention of child abuse. The development of a digital tool for child healthcare professionals (master thesis). 2013. http://​essay.​utwente.​nl/​63517/​. Accessed 25 July 2014.
34.
go back to reference Trivedi MH, Kern JK, Marcee A, Grannemann B, Kleiber B, Bettinger T, Altshuler KZ, McClelland A. Development and implementation of computerized clinical guidelines: barriers and solutions. Methods Inf Med. 2002;41(5):435–42.PubMedCrossRef Trivedi MH, Kern JK, Marcee A, Grannemann B, Kleiber B, Bettinger T, Altshuler KZ, McClelland A. Development and implementation of computerized clinical guidelines: barriers and solutions. Methods Inf Med. 2002;41(5):435–42.PubMedCrossRef
35.
go back to reference Atienza AA, King AC. Community-based health intervention trials: an overview of methodological issues. Epidemiol Rev. 2002;24(1):72–9.PubMedCrossRef Atienza AA, King AC. Community-based health intervention trials: an overview of methodological issues. Epidemiol Rev. 2002;24(1):72–9.PubMedCrossRef
36.
go back to reference Wieske RCN, Nijnuis MG, Carmiggelt BC, Wagenaar-Fischer MM, Boere-Boonekamp MM. Preventive youth health care in 11 European countries: an exploratory analysis. Int J Public Health. 2012;57(3):637–41.PubMedCrossRef Wieske RCN, Nijnuis MG, Carmiggelt BC, Wagenaar-Fischer MM, Boere-Boonekamp MM. Preventive youth health care in 11 European countries: an exploratory analysis. Int J Public Health. 2012;57(3):637–41.PubMedCrossRef
39.
go back to reference Smeeth L, Ng ESW. Intraclass correlation coefficients for cluster randomized trials in primary care: data from the MRC trial of the assessment and management of older people in the community. Control Clin Trials. 2002;23(4):409–21.PubMedCrossRef Smeeth L, Ng ESW. Intraclass correlation coefficients for cluster randomized trials in primary care: data from the MRC trial of the assessment and management of older people in the community. Control Clin Trials. 2002;23(4):409–21.PubMedCrossRef
40.
go back to reference Euser S, Alink LRA, Pannebakker F, Vogels T, Bakermans-Kranenburg MJ, van Ijzendoorn MH. The prevalence of child maltreatment in the Netherlands acrosss a 5-year period. Child Abuse Negl. 2013;37(10):841–51.PubMedCrossRef Euser S, Alink LRA, Pannebakker F, Vogels T, Bakermans-Kranenburg MJ, van Ijzendoorn MH. The prevalence of child maltreatment in the Netherlands acrosss a 5-year period. Child Abuse Negl. 2013;37(10):841–51.PubMedCrossRef
41.
43.
go back to reference González-Izquierdo A, Woodman J, Copley L, van der Meulen J, Brandon M, Hodes D, Lecky F, Gilbert R. Variation in recording of child maltreatment in administrative records of hospital admissions for injury in England, 1997-2009. Arch Dis Child. 2010;95(11):918–25.PubMedCrossRef González-Izquierdo A, Woodman J, Copley L, van der Meulen J, Brandon M, Hodes D, Lecky F, Gilbert R. Variation in recording of child maltreatment in administrative records of hospital admissions for injury in England, 1997-2009. Arch Dis Child. 2010;95(11):918–25.PubMedCrossRef
44.
go back to reference Woodman J, Allister J, Rafi I, De Lusignan S, Belsey J, Petersen I, Gilbert R. A simple approach to improve recording of concerns about child maltreatment in primary care records: developing a quality improvement intervention. Br J Gen Pract. 2012;62(600):e478–86.PubMedPubMedCentralCrossRef Woodman J, Allister J, Rafi I, De Lusignan S, Belsey J, Petersen I, Gilbert R. A simple approach to improve recording of concerns about child maltreatment in primary care records: developing a quality improvement intervention. Br J Gen Pract. 2012;62(600):e478–86.PubMedPubMedCentralCrossRef
46.
go back to reference Heckman JJ. Selection bias and self-selection. In: Eatwell J, Milgate M, Newman P, editors. Econometrics. London: Palgrave Macmillan UK; 1990. p. 201–24.CrossRef Heckman JJ. Selection bias and self-selection. In: Eatwell J, Milgate M, Newman P, editors. Econometrics. London: Palgrave Macmillan UK; 1990. p. 201–24.CrossRef
47.
go back to reference Furnham A. Response bias, social desirability and dissimulation. Personal Individ Differ. 1986;7(3):385–400.CrossRef Furnham A. Response bias, social desirability and dissimulation. Personal Individ Differ. 1986;7(3):385–400.CrossRef
48.
go back to reference Davis FD. Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Q. 1989;13(3):319–40.CrossRef Davis FD. Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Q. 1989;13(3):319–40.CrossRef
49.
go back to reference Rogers EM. Diffusion of innovations. New York: Free Press; 2003. Rogers EM. Diffusion of innovations. New York: Free Press; 2003.
50.
go back to reference Venkatesh V. Determinants of perceived ease of use: integrating control, intrinsic motivation, and emotion into the technology acceptance model. Inf Syst Res. 2000;11(4):342–65.CrossRef Venkatesh V. Determinants of perceived ease of use: integrating control, intrinsic motivation, and emotion into the technology acceptance model. Inf Syst Res. 2000;11(4):342–65.CrossRef
51.
go back to reference Holden RJ, Karsh BT. The technology acceptance model: its past and its future in health care. J Biomed Inform. 2010;43(1):159–72.PubMedCrossRef Holden RJ, Karsh BT. The technology acceptance model: its past and its future in health care. J Biomed Inform. 2010;43(1):159–72.PubMedCrossRef
52.
go back to reference Schols MW, de Ruiter C, Öry FG. How do public child healthcare professionals and primary school teachers identify and handle child abuse cases? A qualitative study. BMC Public Health. 2013;13(1):807.PubMedPubMedCentralCrossRef Schols MW, de Ruiter C, Öry FG. How do public child healthcare professionals and primary school teachers identify and handle child abuse cases? A qualitative study. BMC Public Health. 2013;13(1):807.PubMedPubMedCentralCrossRef
54.
go back to reference Farias M, Friedman KG, Powell AJ, de Ferranti SD, Marshall AC, Brown DW, Kulik TJ. Dynamic evolution of practice guidelines: analysis of deviations from assessment and management plans. Pediatrics. 2012;130(1):93–8.PubMedCrossRef Farias M, Friedman KG, Powell AJ, de Ferranti SD, Marshall AC, Brown DW, Kulik TJ. Dynamic evolution of practice guidelines: analysis of deviations from assessment and management plans. Pediatrics. 2012;130(1):93–8.PubMedCrossRef
Metadata
Title
Effects of a computerised guideline support tool on child healthcare professionals’ response to suspicions of child abuse and neglect: a community-based intervention trial
Authors
Annemieke A. J. Konijnendijk
Magda M. Boere-Boonekamp
Maria E. Haasnoot
Ariana Need
Publication date
01-12-2019
Publisher
BioMed Central
Published in
BMC Medical Informatics and Decision Making / Issue 1/2019
Electronic ISSN: 1472-6947
DOI
https://doi.org/10.1186/s12911-019-0884-y

Other articles of this Issue 1/2019

BMC Medical Informatics and Decision Making 1/2019 Go to the issue