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Published in: Supportive Care in Cancer 4/2014

01-04-2014 | Original Article

Changing communication needs and preferences across the cancer care trajectory: insights from the patient perspective

Authors: Sally Thorne, T. Gregory Hislop, Charmaine Kim-Sing, Valerie Oglov, John L. Oliffe, Kelli I. Stajduhar

Published in: Supportive Care in Cancer | Issue 4/2014

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Abstract

Purpose

In this program of research, we sought to expand our understanding of how cancer patients' communication needs and preferences change across the course of their illness trajectory. To address known limitations in the empirical knowledge base, we designed a study capitalizing on representative patient reports as they occurred within time and across experience obtaining care for this disease.

Methods

We used a longitudinal cohort design informed by interpretive description methodology to follow 125 patients over a multi-year period as they reflected on their ongoing experiences with cancer care communication.

Results

In relation to each phase of their cancer care trajectory, patients identified tension points and contextual challenges impinging on what they felt constituted helpful and unhelpful patient–provider communication.

Conclusions

Findings from this study create a dynamic portrait of how we can better inform communication approaches and interventions through interpretations of population knowledge and individual experience.
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Metadata
Title
Changing communication needs and preferences across the cancer care trajectory: insights from the patient perspective
Authors
Sally Thorne
T. Gregory Hislop
Charmaine Kim-Sing
Valerie Oglov
John L. Oliffe
Kelli I. Stajduhar
Publication date
01-04-2014
Publisher
Springer Berlin Heidelberg
Published in
Supportive Care in Cancer / Issue 4/2014
Print ISSN: 0941-4355
Electronic ISSN: 1433-7339
DOI
https://doi.org/10.1007/s00520-013-2056-4

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