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Systematic Reviews
Published in: Systematic Reviews 1/2022

Open Access 01-12-2022 | Care | Protocol

Information and Communication Technologies (ICTs) enabling integrated primary care for complex patients: a protocol for a scoping review

Authors: Farah Tahsin, Alana Armas, Apery Kirakalaprathapan, Heather Cunningham, Mudathira Kadu, Jasvinei Sritharan, Carolyn Steele Gray

Published in: Systematic Reviews | Issue 1/2022

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Abstract

Introduction

An increasing number of individuals are living with multiple chronic conditions, often combined with psychosocial complexities. For these patients with complex conditions, an integrated primary care model that provides care coordination and a team-based approach can help manage their multiple needs. Information and communication technologies (ICTs) are recognized as a critical enabler of integrated primary care. A better understanding of the use of ICTs in an integrated care setting and how ICTs are being leveraged would be beneficial to identify knowledge gaps and could lead to successful implementation for ICT-based interventions.

Objective

This study will systematically scope the literature on the topic of ICT-enabled integrated healthcare delivery models for patients with complex care needs to identify which technologies have been used in integrated primary care settings.

Method

This study protocol outlines a scoping review of the peer-reviewed literature, using Arksey and O’Malley’s (enhanced by Levac et al.) scoping review methodology. Peer-reviewed literature will be identified using a multi-database search strategy. The results of the search will be screened, abstracted, and charted in duplicate by six research team members.

Discussion

The key findings of the study will be thematically analyzed to describe the implemented ICTs aimed for complex patients within the integrated primary care model. The finding will highlight what types of ICTs are being put in place to support these models, and how these ICTs are enabling care integration. This review will be the first step to formally identify how ICT is used to support integrated primary health care models. The results will be disseminated through peer-reviewed publications, conference presentations, and special interest groups.
Appendix
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Metadata
Title
Information and Communication Technologies (ICTs) enabling integrated primary care for complex patients: a protocol for a scoping review
Authors
Farah Tahsin
Alana Armas
Apery Kirakalaprathapan
Heather Cunningham
Mudathira Kadu
Jasvinei Sritharan
Carolyn Steele Gray
Publication date
01-12-2022
Publisher
BioMed Central
Keyword
Care
Published in
Systematic Reviews / Issue 1/2022
Electronic ISSN: 2046-4053
DOI
https://doi.org/10.1186/s13643-022-02057-5

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