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Published in: BMC Health Services Research 1/2024

Open Access 01-12-2024 | Burnout Syndrome | Research

Associations between patient safety culture and workplace safety culture in hospital settings

Authors: Brandon Hesgrove, Katarzyna Zebrak, Naomi Yount, Joann Sorra, Caren Ginsberg

Published in: BMC Health Services Research | Issue 1/2024

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Abstract

Background

Strong cultures of workplace safety and patient safety are both critical for advancing safety in healthcare and eliminating harm to both the healthcare workforce and patients. However, there is currently minimal published empirical evidence about the relationship between the perceptions of providers and staff on workplace safety culture and patient safety culture.

Methods

This study examined cross-sectional relationships between the core Surveys on Patient Safety Culture™ (SOPS®) Hospital Survey 2.0 patient safety culture measures and supplemental workplace safety culture measures. We used data from a pilot test in 2021 of the Workplace Safety Supplemental Item Set, which consisted of 6,684 respondents from 28 hospitals in 16 states. We performed multiple regressions to examine the relationships between the 11 patient safety culture measures and the 10 workplace safety culture measures.

Results

Sixty-nine (69) of 110 associations were statistically significant (mean standardized β = 0.5; 0.58 < standardized β < 0.95). The largest number of associations for the workplace safety culture measures with the patient safety culture measures were: (1) overall support from hospital leaders to ensure workplace safety; (2) being able to report workplace safety problems without negative consequences; and, (3) overall rating on workplace safety. The two associations with the strongest magnitude were between the overall rating on workplace safety and hospital management support for patient safety (standardized β = 0.95) and hospital management support for workplace safety and hospital management support for patient safety (standardized β = 0.93).

Conclusions

Study results provide evidence that workplace safety culture and patient safety culture are fundamentally linked and both are vital to a strong and healthy culture of safety.
Appendix
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Footnotes
1
An adverse event in healthcare is also known as a “patient safety event” which is defined differently by different government agencies and healthcare organizations. On the Surveys on Patient Safety Culture® (SOPS®), a “patient safety event” is defined as “any type of healthcare-related error, mistake, or incident, regardless of whether or not it results in patient harm.”
 
2
Provider refers to physicians, physician assistants, and nurse practitioners who diagnose, treat patients, and prescribe medications.
 
3
Staff refers to all other individuals who work in the hospital but are not providers. Examples include medical assistants, administrative staff, housekeeping, and nutrition.
 
4
Response option 3 for the Work Stress/Burnout item is: “I am beginning to burn out and have one or more symptoms of burnout, e.g.; emotional exhaustion.”
 
5
Response option 4 for the Work Stress/Burnout item is: “The symptoms of burnout I am experiencing won’t go away. I think about work frustrations a lot.”
 
6
Response option 5 for the Work Stress/Burnout item is: “I feel completely burned out. I am at the point where I may need to seek help.”
 
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Metadata
Title
Associations between patient safety culture and workplace safety culture in hospital settings
Authors
Brandon Hesgrove
Katarzyna Zebrak
Naomi Yount
Joann Sorra
Caren Ginsberg
Publication date
01-12-2024
Publisher
BioMed Central
Published in
BMC Health Services Research / Issue 1/2024
Electronic ISSN: 1472-6963
DOI
https://doi.org/10.1186/s12913-024-10984-3

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