Skip to main content
Top
Published in: BMC Health Services Research 1/2013

Open Access 01-12-2013 | Research article

Assessment of the uptake of neonatal and young infant referrals by community health workers to public health facilities in an urban informal settlement, KwaZulu-Natal, South Africa

Authors: Duduzile Nsibande, Tanya Doherty, Petrida Ijumba, Mark Tomlinson, Debra Jackson, David Sanders, Joy Lawn

Published in: BMC Health Services Research | Issue 1/2013

Login to get access

Abstract

Background

Globally, 40% of the 7.6 million deaths of children under five every year occur in the neonatal period (first 28 days after birth). Increased and earlier recognition of illness facilitated by community health workers (CHWs), coupled with effective referral systems can result in better child health outcomes. This model has not been tested in a peri-urban poor setting in Africa, or in a high HIV context.

Methods

The Good Start Saving Newborn Lives (SNL) study (ISRCTN41046462) conducted in Umlazi, KwaZulu-Natal, was a community randomized trial to assess the effect of an integrated home visit package delivered to mothers by CHWs during pregnancy and post-delivery on uptake of PMTCT interventions and appropriate newborn care practices. CHWs were trained to refer babies with illnesses or identified danger signs. The aim of this sub-study was to assess the effectiveness of this referral system by describing CHW referral completion rates as well as mothers’ health-care seeking practices. Interviews were conducted using a structured questionnaire with all mothers whose babies had been referred by a CHW since the start of the SNL trial. Descriptive analysis was conducted to describe referral completion and health seeking behaviour of mothers.

Results

Of the 2423 women enrolled in the SNL study, 148 sick infants were referred between June 2008 and June 2010. 62% of referrals occurred during the first 4 weeks of life and 22% between birth and 2 weeks of age. Almost all mothers (95%) completed the referral as advised by CHWs. Difficulty breathing, rash and redness/discharge around the cord accounted for the highest number of referrals (26%, 19% and 17% respectively). Only16% of health workers gave written feedback on the outcome of the referral to the referring CHW.

Conclusions

We found high compliance with CHW referral of sick babies in an urban South African township. This suggests that CHWs can play a significant role, within community outreach teams, to improve newborn health and reduce child mortality. This supports the current primary health care re-engineering process being undertaken by the South African National Department of Health which involves the establishment of family health worker teams including CHWs.

Trial registration number

ISRCTN41046462
Appendix
Available only for authorised users
Literature
1.
go back to reference Bhutta Z, Chopra M, Axelson H, Berman P, Boerma T, Bryce J, Bustreo F, Cavagnero E, Cometto G, Daelmans B, De Francisco A, Fogstad H, Gupta N, Laski L, Lawn J, Maliqi B, Mason E, Pitt C, Requejo J, Starrs A, Victora C, Wardlaw T: Countdown to 2015 decade report (2000–10): taking stock of maternal, newborn, and child survival. Lancet. 2010, 375: 2032-2044.CrossRefPubMed Bhutta Z, Chopra M, Axelson H, Berman P, Boerma T, Bryce J, Bustreo F, Cavagnero E, Cometto G, Daelmans B, De Francisco A, Fogstad H, Gupta N, Laski L, Lawn J, Maliqi B, Mason E, Pitt C, Requejo J, Starrs A, Victora C, Wardlaw T: Countdown to 2015 decade report (2000–10): taking stock of maternal, newborn, and child survival. Lancet. 2010, 375: 2032-2044.CrossRefPubMed
2.
go back to reference Chopra M, Daviaud E, Pattinson R, Fonn S, Lawn J: Saving the lives of South Africa’s mothers, babies, and children: can the health system deliver?. Lancet. 2009, 374: 835-846.CrossRefPubMed Chopra M, Daviaud E, Pattinson R, Fonn S, Lawn J: Saving the lives of South Africa’s mothers, babies, and children: can the health system deliver?. Lancet. 2009, 374: 835-846.CrossRefPubMed
3.
go back to reference Bradshaw D, Chopra M, Kerber K, Lawn J, Bamford L, Moodley J, Pattinson R, Patrick M, Stephen C, Velaphi S: Every death counts: use of mortality audit data for decision making to save the lives of mothers, babies, and children in South Africa. Lancet. 2008, 371: 1294-1304.CrossRefPubMed Bradshaw D, Chopra M, Kerber K, Lawn J, Bamford L, Moodley J, Pattinson R, Patrick M, Stephen C, Velaphi S: Every death counts: use of mortality audit data for decision making to save the lives of mothers, babies, and children in South Africa. Lancet. 2008, 371: 1294-1304.CrossRefPubMed
4.
go back to reference Stephen CR, Patrick ME: Saving Children: A survey of child health care in South Africa. 2006, Medical Research Council, Pretoria Stephen CR, Patrick ME: Saving Children: A survey of child health care in South Africa. 2006, Medical Research Council, Pretoria
5.
go back to reference Lee AC, Lawn JE, Cousens S, Kumar V, Osrin D, Bhutta ZA, Wall SN, Nandakumar AK, Syed U, Darmstadt GL: Linking families and facilities for care at birth: what works to avert intrapartum-related deaths?. Int J Gynaecol Obstet. 2009, 107 (Suppl 1): S65-S85. S86-68CrossRefPubMedPubMedCentral Lee AC, Lawn JE, Cousens S, Kumar V, Osrin D, Bhutta ZA, Wall SN, Nandakumar AK, Syed U, Darmstadt GL: Linking families and facilities for care at birth: what works to avert intrapartum-related deaths?. Int J Gynaecol Obstet. 2009, 107 (Suppl 1): S65-S85. S86-68CrossRefPubMedPubMedCentral
6.
go back to reference Coovadia H, Jewkes R, Barron P, Sanders D, McIntyre D: The health and health system of South Africa: historical roots of current public health challenges. Lancet. 2009, 374: 817-834.CrossRefPubMed Coovadia H, Jewkes R, Barron P, Sanders D, McIntyre D: The health and health system of South Africa: historical roots of current public health challenges. Lancet. 2009, 374: 817-834.CrossRefPubMed
7.
go back to reference Goga A, Muhe L: Global challenges with scale-up of the integrated management of childhood illness strategy: results of a multi-country survey. BMC Public Health. 2011, 11: 503.CrossRefPubMedPubMedCentral Goga A, Muhe L: Global challenges with scale-up of the integrated management of childhood illness strategy: results of a multi-country survey. BMC Public Health. 2011, 11: 503.CrossRefPubMedPubMedCentral
8.
go back to reference Chopra M, Patel S, Cloete K, Sanders D, Peterson S: Effect of an IMCI intervention on quality of care across four districts in Cape Town, South Africa. Arch Dis Child. 2005, 90: 397-401.CrossRefPubMedPubMedCentral Chopra M, Patel S, Cloete K, Sanders D, Peterson S: Effect of an IMCI intervention on quality of care across four districts in Cape Town, South Africa. Arch Dis Child. 2005, 90: 397-401.CrossRefPubMedPubMedCentral
9.
go back to reference Schneider H, Barron P, Fonn S: The promise and the practice of transformation in South Africa’s health system. State of the Nation: South Africa 2007. Edited by: Buhlungu S, Daniel J, Southall R, Lutchman J. 2007, HSRC Press, Pretoria Schneider H, Barron P, Fonn S: The promise and the practice of transformation in South Africa’s health system. State of the Nation: South Africa 2007. Edited by: Buhlungu S, Daniel J, Southall R, Lutchman J. 2007, HSRC Press, Pretoria
10.
go back to reference Gorgia S, Sachdev S: Home visits by Community Health Workers to prevent neonatal deaths in developing countries: a systematic review. Bull WHO. 2010, 88: 659-666. Gorgia S, Sachdev S: Home visits by Community Health Workers to prevent neonatal deaths in developing countries: a systematic review. Bull WHO. 2010, 88: 659-666.
11.
go back to reference Bhutta Z, Memon Z, Soofi S, Salat M, Cousens S, Martines J: Implementing community-based perinatal care: results from a pilot study in rural Pakistan. Bull WHO. 2008, 86: 452-459.PubMedPubMedCentral Bhutta Z, Memon Z, Soofi S, Salat M, Cousens S, Martines J: Implementing community-based perinatal care: results from a pilot study in rural Pakistan. Bull WHO. 2008, 86: 452-459.PubMedPubMedCentral
12.
go back to reference Darmstadt GL, Baqui AH, Choi Y, Bari S: Validation of CHWs assessment of neonatal illness in rural Bangladesh. Bull WHO. 2009, 87: 12-23.PubMed Darmstadt GL, Baqui AH, Choi Y, Bari S: Validation of CHWs assessment of neonatal illness in rural Bangladesh. Bull WHO. 2009, 87: 12-23.PubMed
13.
go back to reference Tomlinson M, Doherty T, Jackson D, Lawn JE, Ijumba P, Colvin M, Nkonki L, Daviaud E, Goga A, Sanders D, Lombard C, Persson LA, Ndaba T, Snetro G, Chopra M: An effectiveness study of an integrated, community-based package for maternal, newborn, child and HIV care in South Africa: study protocol for a randomized controlled trial. Trials. 2011, 12: 236.CrossRefPubMedPubMedCentral Tomlinson M, Doherty T, Jackson D, Lawn JE, Ijumba P, Colvin M, Nkonki L, Daviaud E, Goga A, Sanders D, Lombard C, Persson LA, Ndaba T, Snetro G, Chopra M: An effectiveness study of an integrated, community-based package for maternal, newborn, child and HIV care in South Africa: study protocol for a randomized controlled trial. Trials. 2011, 12: 236.CrossRefPubMedPubMedCentral
14.
go back to reference Actuarial Society of South Africa: 2010 ASSA2003 model. 2010, ASSA, Cape Town Actuarial Society of South Africa: 2010 ASSA2003 model. 2010, ASSA, Cape Town
15.
go back to reference South African National Department of Health: Medical Research Council South Africa: South African Demographic and Health Survey 2003. 2003, National Department of Health, Pretoria South African National Department of Health: Medical Research Council South Africa: South African Demographic and Health Survey 2003. 2003, National Department of Health, Pretoria
16.
go back to reference National Department of Health: National Antenatal Sentinel HIV and Syphilis Prevalence Survey in South Africa, 2011. 2012, Department of Health, Pretoria National Department of Health: National Antenatal Sentinel HIV and Syphilis Prevalence Survey in South Africa, 2011. 2012, Department of Health, Pretoria
17.
18.
go back to reference Tomlinson M, Solomon W, Singh Y, Doherty T, Chopra M, Ijumba P, Tsai AC, Jackson D: The use of mobile phones as a data collection tool: a report from a household survey in South Africa. BMC Med Inform Decis Mak. 2009, 9: 51.CrossRefPubMedPubMedCentral Tomlinson M, Solomon W, Singh Y, Doherty T, Chopra M, Ijumba P, Tsai AC, Jackson D: The use of mobile phones as a data collection tool: a report from a household survey in South Africa. BMC Med Inform Decis Mak. 2009, 9: 51.CrossRefPubMedPubMedCentral
19.
go back to reference Waiswa P, Kallander K, Peterson S, Tomson G, Pariyo GW: Using the three delays model to understand why newborn babies die in eastern Uganda. Trop Med Int Health. 2010, 15 (8): 964-72.CrossRefPubMed Waiswa P, Kallander K, Peterson S, Tomson G, Pariyo GW: Using the three delays model to understand why newborn babies die in eastern Uganda. Trop Med Int Health. 2010, 15 (8): 964-72.CrossRefPubMed
20.
go back to reference Peterson S, Nswanga-Sabiiti J, Were W: Coping with paediatric referral - Ugandan parents’ experiences. Lancet. 2004, 363 (9425): 1955-1956.CrossRefPubMed Peterson S, Nswanga-Sabiiti J, Were W: Coping with paediatric referral - Ugandan parents’ experiences. Lancet. 2004, 363 (9425): 1955-1956.CrossRefPubMed
21.
go back to reference Baqui AH, El-Arifeen S, Darmstadt GL, Ahmed S, Williams EK, Seraji HR, Mannan I, Rahman SM, Shah R, Saha SK, Syed U, Winch PJ, Lefevre A, Santosham M, Black RE: Effect of community-based newborn-care intervention package implemented through two service-delivery strategies in Sylhet district, Bangladesh: a cluster-randomised controlled trial. Lancet. 2008, 371: 1936-1944.CrossRefPubMed Baqui AH, El-Arifeen S, Darmstadt GL, Ahmed S, Williams EK, Seraji HR, Mannan I, Rahman SM, Shah R, Saha SK, Syed U, Winch PJ, Lefevre A, Santosham M, Black RE: Effect of community-based newborn-care intervention package implemented through two service-delivery strategies in Sylhet district, Bangladesh: a cluster-randomised controlled trial. Lancet. 2008, 371: 1936-1944.CrossRefPubMed
22.
go back to reference Atkinson S, Ngwengwe A, Macwangi M, Ngulube T, Harpham T, O’ Connell A: The referral process and urban health care in Sub-Saharan Africa: the case of Lusaka, Zambia. Soc Sci Med. 1999, 49: 27-38.CrossRefPubMed Atkinson S, Ngwengwe A, Macwangi M, Ngulube T, Harpham T, O’ Connell A: The referral process and urban health care in Sub-Saharan Africa: the case of Lusaka, Zambia. Soc Sci Med. 1999, 49: 27-38.CrossRefPubMed
23.
go back to reference Kallander K, Tomson G, Nsungwa-Sabiiti J, Senyonjo Y, Pariyo G, Peterson S: Community referral in the home management of malaria in Western Uganda: A case series study. BMC Int Health Human Rights. 2006, 6: 2.CrossRef Kallander K, Tomson G, Nsungwa-Sabiiti J, Senyonjo Y, Pariyo G, Peterson S: Community referral in the home management of malaria in Western Uganda: A case series study. BMC Int Health Human Rights. 2006, 6: 2.CrossRef
24.
go back to reference Sreeramareddy C, Shankar R, Sreekumaran B, Subba S, Joshi H, Ramachandran U: Care seeking behaviour for childhood illness- a questionnaire survey in western Nepal. BMC Int Health Human Rights. 2006, 6: 7.CrossRef Sreeramareddy C, Shankar R, Sreekumaran B, Subba S, Joshi H, Ramachandran U: Care seeking behaviour for childhood illness- a questionnaire survey in western Nepal. BMC Int Health Human Rights. 2006, 6: 7.CrossRef
25.
go back to reference Khun S, Manderson L: Health seeking and access to care for children with suspected dengue in Cambodia: An ethnographic study. BMC Public Health. 2007, 7: 262.CrossRefPubMedPubMedCentral Khun S, Manderson L: Health seeking and access to care for children with suspected dengue in Cambodia: An ethnographic study. BMC Public Health. 2007, 7: 262.CrossRefPubMedPubMedCentral
26.
go back to reference Font F, Quinto L, Masanja H: Paediatric referrals in rural Tanzania: the kilombero district study- a case series. Int Health Human Rights. 2002, 2: 2-4.CrossRef Font F, Quinto L, Masanja H: Paediatric referrals in rural Tanzania: the kilombero district study- a case series. Int Health Human Rights. 2002, 2: 2-4.CrossRef
27.
go back to reference Noorali R, Luby S, Rahbar M: Does use of a government service depend on distance from the health facility?. Health Policy Plann. 1999, 14 (2): 191-197.CrossRef Noorali R, Luby S, Rahbar M: Does use of a government service depend on distance from the health facility?. Health Policy Plann. 1999, 14 (2): 191-197.CrossRef
28.
go back to reference Tessema F, Asefa M, Ayele F: Mothers’ health services utilization and health care seeking behaviour during infant rearing: a longitudinal community based study, South West Ethiopia. Ethiop J Health Dev. 2002, 16: 51-58.CrossRef Tessema F, Asefa M, Ayele F: Mothers’ health services utilization and health care seeking behaviour during infant rearing: a longitudinal community based study, South West Ethiopia. Ethiop J Health Dev. 2002, 16: 51-58.CrossRef
29.
go back to reference Siddiqi S, Kielmann A, Khan M: The effectiveness of patient referral in Pakistan. Health Policy Plann. 2001, 16: 193-198.CrossRef Siddiqi S, Kielmann A, Khan M: The effectiveness of patient referral in Pakistan. Health Policy Plann. 2001, 16: 193-198.CrossRef
Metadata
Title
Assessment of the uptake of neonatal and young infant referrals by community health workers to public health facilities in an urban informal settlement, KwaZulu-Natal, South Africa
Authors
Duduzile Nsibande
Tanya Doherty
Petrida Ijumba
Mark Tomlinson
Debra Jackson
David Sanders
Joy Lawn
Publication date
01-12-2013
Publisher
BioMed Central
Published in
BMC Health Services Research / Issue 1/2013
Electronic ISSN: 1472-6963
DOI
https://doi.org/10.1186/1472-6963-13-47

Other articles of this Issue 1/2013

BMC Health Services Research 1/2013 Go to the issue