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Journal of Medical Systems
Published in: Journal of Medical Systems 11/2018

01-11-2018 | Patient Facing Systems

An Investigation of Pharmacists’ Acceptance of NHI-PharmaCloud in Taiwan

Authors: Meng-Chi Liu, Ching-Chang Lee

Published in: Journal of Medical Systems | Issue 11/2018

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Abstract

Taiwan’s National Health Insurance (NHI) is one of the most successful insurance programs in the world. The National Health Insurance Administration (NHIA) established the NHI-PharmaCloud as a platform to reduce medication duplication and other medication errors among the NHI-contracted facilities. The NHI-PharmaCloud can help pharmacists access patient medication information from the preceding 3 months to improve drug safety. The use of NHI-PharmaCloud can improve the quality of healthcare, but improvements cannot occur if pharmacists are unwilling to use the platform. Therefore, the main objective of our study is to investigate the factors affecting pharmacists’ adoption of the NHI-PharmaCloud. This study develops a research model using theories of technology adoption, self-efficacy, and perceived risk and uses randomly distributed survey questionnaires to collect data from local pharmacists. The results show that self-efficacy, perceived usefulness, and perceived psychological risk are 3 critical factors that could affect pharmacists’ willingness to use the NHI-PharmaCloud. The research results may also help NHIA to effectively promote the usage of the NHI-PharmaCloud in Taiwan. In addition, governments in other countries may refer to the results of this study when implementing their own PharmaCloud-type systems to improve drug safety.
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Metadata
Title
An Investigation of Pharmacists’ Acceptance of NHI-PharmaCloud in Taiwan
Authors
Meng-Chi Liu
Ching-Chang Lee
Publication date
01-11-2018
Publisher
Springer US
Published in
Journal of Medical Systems / Issue 11/2018
Print ISSN: 0148-5598
Electronic ISSN: 1573-689X
DOI
https://doi.org/10.1007/s10916-018-1017-3

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