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Learning and remembering command names

Published:15 March 1982Publication History

ABSTRACT

Natural language would seem to have a strong effect on users' behavior with artificial command languages for interacting with computer systems.

We can divide the potential effects of natural language on command languages into: (a) effects on the names of commands, (b) effects on command arguments, and (c) effects on how command-argument units are interrelated (see Black and Sebrechts [2]). Others have investigated arguments (Barnard et al. [1]) and command-argument interrelations (Carroll [4]). In this paper, we describe our research concerning the first of these—namely, how the names of commands effect the learnability and memorability of the commands. Our investigation uses text-editing as the specific domain.

Applied research in human-computer interaction is a subtle affair, with many pitfalls awaiting the unwary researcher. Thus, in addition to presenting research results, we will conclude this paper with some methodological lessons.

References

  1. 1.Barnard, P. J., Hammond, N. V., Morton, J., Long, J. B., and Clark, I. A. Consistency and compatibility in human-computer dialogue. International Journal of Man-Machine Studies, 1981, 15, 87-134.Google ScholarGoogle ScholarCross RefCross Ref
  2. 2.Black, J. B., and Sebrechts, M. M. Facilitating human-computer communication. Applied Psycholinguistics, 1981, 2, 146-177.Google ScholarGoogle ScholarCross RefCross Ref
  3. 3.Card, S. K., Moran, T. P., and Newell A. The Psychology of Human-Computer Interaction. Hills-dale, N.J.: Erlbaum, 1982. Google ScholarGoogle ScholarDigital LibraryDigital Library
  4. 4.Carroll, J. M. Learning, using, and designing command paradigms. IBM Research Report RC 8141, 1980.Google ScholarGoogle Scholar
  5. 5.Hemenway, K. Psychological issues in the use of icons in command names. Conference on Human Factors in Computer Systems, Gaithersburg, Md., March 1982. Google ScholarGoogle ScholarDigital LibraryDigital Library
  6. 6.Kucera, H., and Francis, W. N. Computational Analysis of Present Day American English. Providence, R.I.: Brown University Press, 1967.Google ScholarGoogle Scholar
  7. 7.Ledgard, H., Whiteside, J. A., Singer, A., and Seymour, W. The natural language of interactive systems. Communications of the ACM, 1980, 10, 556-563. Google ScholarGoogle ScholarDigital LibraryDigital Library
  8. 8.Moran, T.P. An applied psychology of the user. Computing Surveys, 1981, 13, 1-11. Google ScholarGoogle ScholarDigital LibraryDigital Library
  9. 9.Rosenberg, J. K. Evaluation of the suggestiveness of command names. Conference on Human Factors in Computer Systems, Gaithersburg, Md., March 1982. Google ScholarGoogle ScholarDigital LibraryDigital Library

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        cover image ACM Conferences
        CHI '82: Proceedings of the 1982 Conference on Human Factors in Computing Systems
        March 1982
        399 pages
        ISBN:9781450373890
        DOI:10.1145/800049

        Copyright © 1982 ACM

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        Association for Computing Machinery

        New York, NY, United States

        Publication History

        • Published: 15 March 1982

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