Skip to main content

Abstract

This is when market researchers in a shopping center stop a sample of passersby and ask if they’re willing to answer a few questions. Those who agree then participate in one-onone interviews to largely determine how they purchase and what drives their loyalty.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

eBook
USD 16.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 16.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

Similar content being viewed by others

Authors

Editor information

Jeff Swystun

Copyright information

© 2007 Interbrand

About this chapter

Cite this chapter

Swystun, J. (2007). M. In: Swystun, J. (eds) The Brand Glossary. Palgrave Macmillan, London. https://doi.org/10.1057/9780230626409_13

Download citation

Publish with us

Policies and ethics