Keynote webinar | Spotlight on innovations in retinal disease

Q: How do I register to attend the webinar? 

You must create an account with Springer Medicine and be logged in to register for a webinar. Once registered and logged in visit this page and select the "Reserve your place" button.

This webinar will be run using GoTo Webinar. Please check in advance whether your firewall allows the use of this program.

Q: How do I join a webinar on Mac or PC?

To join a webinar on your Mac or PC, follow these steps:

1. Ensure you have registered for the webinar. You will receive a confirmation email with a unique link to join.
2. Make sure your computer meets the system requirements for GoTo Webinar.
3. Join the webinar from the confirmation email by selecting the “Join Webinar” link in the email. If you cannot locate the confirmation email, please check your spam/junk mail folder or contact our Customer Service Team stating the webinar title.

Q: How do I join a webinar on a mobile device

To join a webinar on a mobile device you may require the GoTo Webinar mobile app. To get the app follow these steps:

1. Ensure you have registered for the webinar. You will receive a confirmation email with a unique link to join.
2. Download the GoTo Webinar app from the Google Play Store (Android) or App Store (iOS). Alternatively, scan the relevant QR code for your device.
3. Tap the “Join Webinar” link in your confirmation email, which will open the app and connect you to the webinar.
   
   

Q: Do I need a webinar ID to participate in the webinar?

No, simply click on the link in your registration or confirmation email to join the webinar. If you are prompted for an ID, you will find it in your confirmation email.

Q: Is this webinar CME accredited?

This webinar is not CME accredited.

Q: Will the webinar recordings be available after the live event?

Yes, all webinars are recorded and normally made available on the webinar registration page within 5-7 working days of the live webinar. 

Q: Will certificates of attendance be issued for the live event or recording?

Certificates of attendance will not be issued for this webinar.

Help for answers to technical questions

• Why do I get a "Could Not Connect" error when I try to join the session?
• Why can I see the screen or hear the audio (but not both)?
• Why can I hear audio but not see the presentation?
• How do I fix poor, choppy, or robotic audio quality?
• Allowlisting and Firewall Configuration