Hostname: page-component-848d4c4894-ttngx Total loading time: 0 Render date: 2024-05-15T09:39:25.431Z Has data issue: false hasContentIssue false

Changing Responsibilities and Roles of the Voluntary and Community Sector in the Welfare Mix: A Review

Published online by Cambridge University Press:  01 June 2011

Eddy Hogg
Affiliation:
Department of Social Sciences, Northumbria University E-mail: edward.hogg@northumbria.ac.uk
Susan Baines
Affiliation:
Department of Social Work and Social Change, Manchester Metropolitan University E-mail: s.baines@mmu.ac.uk

Extract

Many Western states have sought in recent years to harness the energies of voluntary agencies and charitable bodies in the provision of welfare (Brandsen and Pestoff, 2006; Milligan and Conradson, 2006; Haugh and Kitson, 2007). More than ever is expected of the Voluntary and Community Sector (VCS) in supporting people and communities, entering into partnerships with governments, and delivering public services (Lewis, 2005; Macmillan, 2010). The mainstreaming of the VCS has been associated with a push towards market reform and reducing state obligations for welfare provision (Amin, 2009). In some European states – for example, Germany and the Netherlands – a three-way mix of state, market and voluntary sector dates back to the nineteenth century (Brandsen and Pestoff, 2006). In the UK too, on which this review article focuses, the delivery of public services by voluntary organisations and charities is far from new, but over the past decade local government and health services, especially in England, have been required to step up their engagement with VCS organisations (VCSOs) (Alcock, 2009; Di Domencio et al., 2009; Macmillan, 2010). Commitment to this sector by the government under New Labour was signalled by the creation for England of the Office of the Third Sector within the Cabinet Office in 2006 and the associated appointment of the first dedicated Minister of the Third Sector, initially Ed Miliband MP. Working with charities, social enterprises and community and faith-based organisations appeals to politicians across the mainstream British political spectrum (Di Domencio et al., 2009; Alcock, 2010); the ‘Big Society’ agenda of the Coalition government elected in 2010 promises a continuation in this direction of travel, albeit in a new regime of reduced budgets, service cuts and demands of more for less.

Type
Themed Section on Remixing the Economy of Welfare? Changing Roles and Relationships between the State and the Voluntary and Community Sector
Copyright
Copyright © Cambridge University Press 2011

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

Alcock, P. (2009), ‘Third sector organisation and public service: what can research tell us?’, Britain in 2010, Swindon: ESRC, p. 44.Google Scholar
Alcock, P. (2010), ‘Big society or civil society? A new policy environment for the third sector’, http://www.tsrc.ac.uk/LinkClick.aspx?fileticket=PwhvBXnPGAU%3D&tabid=716 [accessed September 2010].CrossRefGoogle Scholar
Alcock, P., Brannelly, T. and Ross, L. (2004), Formality or Flexibility? Voluntary Sector Contracting in Social Care and Health, London: NCVO.Google Scholar
Amin, A. (2009), ‘Extraordinarily ordinary: working in the social economy’, Social Enterprise Journal, 5, 2, 3049.CrossRefGoogle Scholar
Baines, S., Bull, M. and Woolrych, R. (2010), ‘A more entrepreneurial mindset? Engaging Third Sector suppliers to the NHS’, Social Enterprise Journal, 6, 1, 4958.CrossRefGoogle Scholar
Bartlett, J. (2009), At Your Service: Navigating the Future Market in Health and Social Care, London: Demos.Google Scholar
Beveridge, W. (1942), Social Insurance and Allied Services, London: His Majesty's Stationary Office.Google Scholar
Billis, D. and Glennerster, H. (1998), ‘Human services and the voluntary sector: towards a theory of comparative advantage’, Journal of Social Policy, 27, 1, 7998.CrossRefGoogle Scholar
Birch, K. and Whittam, G. (2008), ‘The Third Sector and the regional development of social capital’, Regional Studies, 42, 3, 437–50.CrossRefGoogle Scholar
Blackmore, A. (2006), How Voluntary and Community Organisations Can Help Transform Community Services, London: NCVO.Google Scholar
Blair, T. (1998), The Third Way: New Politics for the New Century, London: Fabian Society.Google Scholar
Brandsen, T. and Pestoff, V. (2006), ‘Co-production, the Third Sector and the delivery of public services: an introduction’, Public Management Review, 8, 4, 493501.CrossRefGoogle Scholar
Buckingham, H. (2009), ‘Competition and contracts in the voluntary sector: exploring the implications for homelessness service providers in Southampton’, Policy and Politics, 37, 2, 235–54.CrossRefGoogle Scholar
Bull, M. (2008), ‘Challenging tensions: critical, theoretical and empirical perspectives on social enterprise’, International Journal of Entrepreneurial Behaviour and Research, 14, 5, 268–75.CrossRefGoogle Scholar
Cabinet Office (2010), Building the Big Society, London: Cabinet Office, http://www.cabinetoffice.gov.uk/media/407789/building-big-society.pdf [accessed 01.06.2010].Google Scholar
Cameron, D. (2010), The Big Society, The Independent, 20 July.Google Scholar
Chapman, T., Crow, R., Brown, J. and Ward, J. (2006), Facing the Future: A Study of the Impact of the Changing Funding Environment on the Voluntary and Community Sector in the North East of England, Middlesbrough: VCS Taskforce/Social Futures Institute.Google Scholar
Chell, E. (2007), ‘Social enterprise and entrepreneurship: towards a convergent theory of the entrepreneurial process’, International Small Business Journal, 25, 1, 526.CrossRefGoogle Scholar
Clark, J., Dobbs, J., Kane, D. and Wilding, K. (2009), The State and the Voluntary Sector: Recent Trends in Government Funding and Public Service Delivery, London: NCVO.Google Scholar
Curtis, T. (2008), ‘Finding the grit that makes a pearl’, International Journal of Entrepreneurial Behaviour and Research, 14, 5, 276–90.CrossRefGoogle Scholar
Davies, S. (2006), Third Sector Provision of Employment-Related Services, London: Public and Commercial Services Union.Google Scholar
Davis Smith, J. (1995), ‘The voluntary tradition: philanthropy and self-help in Britain 1500–1945’, in Smith, J. Davis, Rochester, C. and Hedley, R. (eds.), An Introduction to the Voluntary Sector, London: Routledge, pp. 939.Google Scholar
Deakin Commission (1996), Meeting the Challenge of Change: Voluntary Action into the 21st Century, Report of the Commission on the Future of the Voluntary Sector in England, London: NCVO.Google Scholar
Denhardt, R. and Denhardt, J. (2000), ‘The new public service: serving rather than steering’, Public Administration Review, 60, 6, 549–59.Google Scholar
Department of Health (DH) (1998), Statistical Bulletin: Community Care Statistics 1997, London: HMSO.Google Scholar
Department of Health (DH) (2010), Equity and Excellence: Liberating the NHS, London: The Stationery Office.Google Scholar
Department for Trade and Industry (DTI) (2002), Social Enterprise: A Strategy for Success, London: The Stationery Office.Google Scholar
Dey, P. (2010), ‘The politics of narrating social entrepreneurship’, Journal of Enterprising Communities: People and Places in the Global Economy, 4, 1, 85108.CrossRefGoogle Scholar
Di Domencio, M., Tracey, P. and Haugh, H. (2009), ‘Social economy involvement in public service delivery: community engagement and accountability’, Regional Studies, 43, 7, 981–22.CrossRefGoogle Scholar
DiMaggio, P. and Powell, W. (1991), ‘Introduction’, in Powell, W. and DiMaggio, P. (eds.), The New Institutionalism in Organizational Analysis, Chicago: University of Chicago Press, pp. 138.Google Scholar
Eikenberry, A. and Kluver, J. (2004), ‘The marketization of the nonprofit sector’, Public Administration Review, 64, 2, 132–40.CrossRefGoogle Scholar
Evers, A. and Laville, J. (2004), ‘Defining the Third Sector in Europe’, in Evers, A. and Laville, J. (eds.), The Third Sector in Europe, Cheltenham: Edward Elgar, pp. 1144.CrossRefGoogle Scholar
Fyfe, N. (2005), ‘Making space for “neo-communitarianism”? The Third Sector, state and civil society in the UK’, Antipode, 37, 3, 536–57.CrossRefGoogle Scholar
Fyfe, N. and Milligan, C. (2003), ‘Out of the shadows: exploring contemporary geographies of volunteerism’, Progress in Human Geography, 27, 4, 397413.CrossRefGoogle Scholar
Halfpenny, P. and Reid, M. (2002), ‘Research on the voluntary sector: an overview’, Policy and Politics, 30, 4, 533–50.CrossRefGoogle Scholar
Hampson, G. (2010), ‘DH launches vision of largest social enterprise sector in the world’, Social Enterprise, 12 July, http://www.socialenterpriselive.com/section/news/public-services/20100712/dh-launches-vision-%E2%80%98largest-social-enterprise-sector-the-world [accessed 28.09.2010].Google Scholar
Haugh, H. and Kitson, M. (2007), ‘The Third Way and the third sector: New Labour's economic policy and the social economy’, Cambridge Journal of Economics, 31, 6, 973–94.CrossRefGoogle Scholar
Treasury, HM (2002), The Role of the Voluntary and Community Sector in Service Delivery – A Cross Cutting Review, http://webarchive.nationalarchives.gov.uk/±/http://www.hm-treasury.gov.uk/ccr_voluntary_report.htm [accessed 14.09.2010].Google Scholar
Hodgson, L. (2004), ‘Manufactured civil society: counting the cost’, Critical Social Policy, 24, 2, 139–64.CrossRefGoogle Scholar
Horner, H., Lekhi, R. and Blaug, R. (2006), Deliberative Democracy and the Role of Public Managers: Final Report of the Work Foundation's Public Value Consortium, London: The Work Foundation.Google Scholar
House of Commons (2006), Working with the Voluntary Sector: Thirty-Second Report of Session 2005–06, London: House of Commons.Google Scholar
Howlett, S. and Ellis, A. (2002), ‘Theory versus practice: exploring the role of volunteering in engendering citizenship’, paper presented to the 5th International Conference of The International Society For Third Sector Research, Cape Town, 7–10 July.Google Scholar
Howorth, C., Parkinson, C. and MacDonald, M. (forthcoming 2011), ‘Discursive chasms: an examination of the language and promotion of social enterprise’, in Southern, A. (ed.), Enterprise and Deprivation: Small Business, Social Exclusion and Sustainable Communities, London: Routledge.Google Scholar
Kelly, G., Mulgan, G. and Muers, S. (2002), ‘Creating public value: an analytical framework for public service reform’, discussion paper presented by the Cabinet Office Strategy Unit, London.Google Scholar
Kendall, J. (2000), ‘The mainstreaming of the third sector into public policy in England in the late 1990s: whys and wherefores’, Policy and Politics, 8, 4, 541–62.CrossRefGoogle Scholar
Kendall, J. and Knapp, M. (1995), ‘A loose and baggy monster: boundaries, definitions and typologies’, in Smith, J. Davis, Rochester, C. and Hedley, R. (eds.), An Introduction to the Voluntary Sector, London: Routledge, pp. 6695.Google Scholar
Lewis, J. (1999), ‘Reviewing the relationship between the voluntary sector and the state in Britain in the 1990s’, Voluntas, 10, 3, 255–70.CrossRefGoogle Scholar
Lewis, J. (2005), ‘New Labour's approach to the voluntary sector’, Social Policy and Society, 4, 2, 121–31.CrossRefGoogle Scholar
Lie, M. and Baines, S. (2007), ‘Making sense or organisational change: the voices of older volunteers’, Voluntas, 18, 3, 225–40.CrossRefGoogle Scholar
Lyon, D. and Glucksmann, M. (2008), ‘Comparative configurations of care work across Europe’, Sociology, 42, 1, 101–18.CrossRefGoogle Scholar
Macmillan, R. (2010), The Third Sector Delivering Public Services: An Evidence Review, Birmingham: TSRC http://www.tsrc.ac.uk/LinkClick.aspx?fileticket=l9qruXn%2fBN8%3d&tabid=712 [accessed 10.10.2010].Google Scholar
Milbourne, L. (2009), ‘Remodelling the third sector: advancing collaboration or competition in community based initiatives?’, Journal of Social Policy, 38, 2, 121.CrossRefGoogle Scholar
Milligan, C. and Conradson, D. (2006), Geographies of Voluntarism: New Spaces of Health, Welfare and Governance, Bristol: The Policy Press.Google Scholar
Milligan, C. and Fyfe, N. (2005), ‘Preserving space for volunteers: exploring the links between voluntary welfare organisations, volunteering and citizenship’, Urban Studies, 42, 3, 417–33.CrossRefGoogle Scholar
Mitchell, L. and Drake, K. (2005), Collaborative Working between Large and Small Voluntary and Community Organisations: A Scoping Study, London: NCVO.Google Scholar
Moxham, C. and Boaden, R. (2007), ‘The impact of performance measurement in the voluntary sector: identification of contextual and processual factors’, International Journal of Operations and Production Management, 27, 8, 826–45.CrossRefGoogle Scholar
Munoz, S. (2009), ‘Social enterprise and public sector voices on procurement’, Social Enterprise Journal, 5, 1, 6982.CrossRefGoogle Scholar
NEF (2009), Tools for You: Approaches to Proving and Improving for Charities, Voluntary Organisations and Social Enterprise, http://www.neweconomics.org/publications/tools-you [accessed 14.09.2010].Google Scholar
National Health Service (1990), National Health Service and Community Care Act 1990, London: Her Majesty's Stationary Office.Google Scholar
National Health Service North West (2009), NHS Cross Regional Social Value Commissioning Project, Bulletin No. 1.Google Scholar
Osborne, S. P. and McLaughlin, K. (2004), ‘The cross-cutting review of the voluntary sector: where next for local government-voluntary sector relationships?’, Regional Studies, 39, 5, 571–80.CrossRefGoogle Scholar
Osborne, S. P., Chew, C. and McLaughlin, K. (2008), ‘The once and future pioneers? The innovative capacity of voluntary organisations and the provision of public services: a longitudinal approach’, Public Management Review, 10, 1, 5170.CrossRefGoogle Scholar
Parkinson, C. and Howorth, C. (2008), ‘The language of social entrepreneurs’, Entrepreneurship and Regional Development, 20, 3, 285309.CrossRefGoogle Scholar
Paxton, W., Pearce, N., Unwin, J. and Molyneux, P. (2005), The Voluntary Sector Delivering Public Services: Transfer or Transformation?, York: Joseph Rowntree Foundation.Google Scholar
Pearce, J. (2003), Social Enterprise in Anytown, London: Calouste Gulbenkian Foundation.Google Scholar
Peattie, K. and Morley, A. (2008), Social Enterprises: Diversity and Dynamics, Contexts and Contributions, London: Social Enterprise Coalition and Economic and Social Research Council.Google Scholar
Peredo, A. M. and McLean, M. (2006), ‘Social entrepreneurship: a critical review of the concept’, Journal of World Business, 41, 1, 5665.CrossRefGoogle Scholar
Public Administration Select Committee (2008), Public Services and the Third Sector: Rhetoric and Reality – Eleventh Report of Session 2007–08, London: House of Commons.Google Scholar
Ridley-Duff, R. and Bull, M. (2011), Understanding Social Enterprise: Theory and Practice, London: Sage.Google Scholar
Rochester, C., Ellis Paine, A., Howlett, S. and Zimmeck, M. (2010), Volunteering and Society in the 21st Century, Basingstoke: Palgrave Macmillan.CrossRefGoogle Scholar
Russell, L. and Scott, D. (1997), Very Active Citizens? The Impact of the Contract Culture on Volunteers, Manchester: Manchester University Press.Google Scholar
SCEDU (2008), Get Ready for that Local Authority Contract, London: Financehub.Google Scholar
Scott, D. (2010), ‘Black boxes in the wreckage? Making sense of failure in a third sector social enterprise’, Third Sector Research Centre Working Paper 31, http://www.tsrc.ac.uk/Research/SocialEnterprise/BlackBoxesmakingsenseoffailure/tabid/644/Default.aspx [accessed 14.09.2010].Google Scholar
Scottish Executive (2004), Tendering for Public Sector Contracts: A Practical Guide for Social Economy Organisations in Scotland, Edinburgh: Scottish Executive.Google Scholar
Shaw, E. and Carter, S. (2007), ‘Social entrepreneurship: theoretical antecedents and empirical analysis of entrepreneurial processes and outcomes’, Journal of Small Business and Enterprise Development, 14, 3, 418–34.CrossRefGoogle Scholar
Social Enterprise Coalition (2010), ‘Response to Third Sector Research Centre survey on social enterprise’, http://www.tsrc.ac.uk/LinkClick.aspx?fileticket=fXeeXRJNIZk%3d&tabid=733 [accessed 10.10.2010].Google Scholar
Westall, A. (2009), ‘Value and the third sector’, working paper on ideas for future research, http://www.tsrc.ac.uk/LinkClick.aspx?fileticket=9T8hoUzuf/c%3d&tabid=500 [accessed 10.10.2010].Google Scholar
Williams, C. (2002), ‘A critical evaluation of the commodification thesis’, Sociological Review, 50, 4, 525–41.CrossRefGoogle Scholar
Wolch, J. R. (1990), The Shadow State: Government and the Voluntary Sector in Transition, New York: The Foundation Center.Google Scholar
Wolfenden, J. (1978), The Future of Voluntary Organisations, Report of the Wolfenden Committee, Fife: Carnegie United Kingdom Trust.Google Scholar
Yarwood, R. (2005), ‘Geography, citizenship and volunteering: some uses of the higher education active community fund in geography’, Journal of Geography in Higher Education, 29, 3, 355–68.CrossRefGoogle Scholar
Zahra, S., Gedajlovic, E., Neubaum, D. and Shulman, J. (2009), ‘A typology of social entrepreneurs’, Journal of Business Venturing, 24, 5, 519–32.CrossRefGoogle Scholar